Creating Consumer Confidence and Marketing Demand
Jennifer Denney ??
I help business owners and marketers alike understand the funnel of building a business online. Founder of Elevated Marketing Solutions - Digital Marketing Strategist
Why Create Demand?
Just about every business needs demands in their business created by marketing, so this statement shouldn't come as a shock to anyone. The part that marketing created demand might be for some.? The other part that some might not realize is that creating demand means having lots of balls in the air so that if one falls another comes through. Just like with business, marketing is a numbers game of creating demand and sometimes holding back demand because you have to fulfill it.
There is a lifecycle to creating demand that is not immediately recognized when you start and it takes time to keep a consistent pipeline of business. Most get overwhelmed by wanting the full pipeline and overthink or underthink their marketing. Others could go towards another other side and have all the right pieces but just not optimized by the data. The all the way at the other end is that you are in high demand and you have to slow down but not stop the demand.
What causes demand to swing?
Inconsistencies in execution.? And sometimes it's that simple. You create a plan but you constantly jump around and don't stick to the basics.? You look for shiny objects and think it will solve things quickly.? You build upon flawed houses or websites. You don't have basic content marketing in play.
Then the market happens, like it happens to all of us, it's very cyclical, this is not new or inventive.
Consumer confidence can be low for a variety of reasons, including the market, making it imperative to understand the psychology of buyers. Recognizing their desires and the problems they face allows businesses to present solutions that resonate with them. Even in downturns I have less money, known as inflation, at that point, they want value.
Creating demand is not merely about making products appealing; it's about building trust and ensuring that your marketing efforts effectively capture interest and drive sales. Sounds simple enough but of course, marketing psychology is never simple.? There are several ways to solve the same problem and each one is going to be unique to you and your situation.? Let's talk about the ways to solve it though and your options.
Understanding Demand, Data, and Emotion
Creating demand involves a strategic blend of understanding market dynamics, leveraging data, and connecting emotionally with consumers. Thorough market research helps uncover the needs, preferences, and behaviors of your target audience. Developing detailed customer personas allows for tailored marketing efforts that resonate deeply with specific segments.
Building a strong brand is another critical aspect. A memorable brand identity, complete with a compelling logo, tagline, and brand voice, helps establish a distinct presence. Sharing your brand’s story and values through engaging narratives can forge emotional connections with the audience, enhancing loyalty and trust.
Innovation in products and services is also crucial. Highlighting a unique selling proposition (USP) that sets a product apart from competitors can attract attention and drive interest. Continuous improvement based on customer feedback and market trends ensures that offerings remain relevant and desirable.
This all sounds like a lot of marketing speak but it is, it's tapping into buyers' motives for a product or service and that is MARKETING!
Historical Context and Consumer Behavior in 2024
Historically, consumer marketing has evolved significantly. From traditional advertising in the early 20th century to the digital revolution of the 21st century, marketing strategies have continually adapted to changing consumer behaviors and technological advancements.
In 2024, consumers are more informed and empowered than ever before, with access to vast amounts of information and a wide array of choices. We are saying this every day more and more and more and more and more.?
Consumers today value authenticity, community engagement, and personalized experiences. Boy how many times can we say that, but they are resisting AI and technology to a degree that they are calling it out online when they see it? Others are racing towards how to be efficient and create value that way.? It's a balance.
Brands must navigate these expectations by fostering genuine connections and providing tailored interactions. while being efficient. Super easy, right?
Over-automating anything in marketing will fall flat and be easily recognized.? The integration of AI and machine learning has become pivotal, enabling highly personalized marketing campaigns..... SCRATCH (we like AI) but it's not there to cater to individual preferences and behaviors in marketing. What it does do is provide a logical next sentence and activities which is regular mundane work that perhaps we shouldn't be doing.
This leaves the creativity of things that haven't happened yet to brains that can imagine that.
Creating demand with creativity in marketing[/caption]
AI can't write or perhaps won't write this because then it would feel not wanted and needed.? It's a business model to make you feel like you need AI that you never needed before.? It's like when you leave kindergarten and you are told to no longer be creative but to start following the rules.? We kill entrepreneurship or at least try to at that stage.
This article is not about AI but about creating demand in an unpredictable market.
But some people want trust and predictability so we can't sell to everyone in marketing with this mindset. So let's go there.
Strategies for B2B Markets
In B2B markets, building trust and authority is paramount. Businesses are more likely to engage with companies that demonstrate expertise and reliability. Why is that? Because they are larger well established businesses no it's because they are speaking to a business audience and a business audience tries to control variables that swing too much for that stability.
Marketing tactics that work here include lots of content marketing such as;? publishing white papers, case studies, in-depth articles, and blog posts, to showcase industry knowledge and position the brand as a thought leader. Wait you don't know us well enough if we didn't pause for just a moment and recognize that B2B markets want this too.? We all want to be educated about our purchases whether by perceived and/or actual experts.
You will never go wrong with producing content in all types of formats for all type of buyers at all parts of the marketing funnel.
Account-based marketing (ABM) focuses on high-value accounts with personalized campaigns addressing specific business needs, improving conversion rates, and fostering long-term relationships.
Data-driven personalization is crucial. Utilizing data to understand and address the unique needs of each business allows for tailored messaging and offers. Personalized email campaigns, targeted LinkedIn ads and customized landing pages can speak directly to decision-makers, increasing the likelihood of engagement. Emotional engagement, even in B2B, is essential. Clearly communicating the value proposition and using testimonials and case studies to build trust can significantly impact decision-making.
Except for maybe LinkedIn ads all the above also translate to B2C worlds, they are melded together in so many ways yet different.? It's because of the psychology of marketing and buyer behaviors of what they want to see.? You can put people into categories but when it really counts where they are in their buyer's funnel, you need content to match.
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Strategies for B2C Markets
In B2C markets, storytelling is a powerful tool. A compelling brand story can evoke emotions and create a strong connection with consumers. Leveraging social proof, such as positive reviews and influencer endorsements, can significantly boost consumer confidence. Influencer marketing partnerships can amplify the brand's reach and credibility. Which actually does work as well in B2B because well as we have been saying they want confidence in the psychology buying they are about to do.
Marketing automation tools are invaluable as long as they are well thought out and not rushed. These tools enable personalized email marketing, retargeting ads, and customer segmentation, enhancing the customer journey and driving conversions. But what has really advanced lately due to privacy concerns and reduced tracking is high-quality images, videos, and interactive elements like quizzes and polls can engage consumers emotionally, making the shopping experience more enjoyable and memorable.
There is a lot that has changed amongst popular social media platforms such as Facebook and TikTok that you should be paying attention to as a B2C Market to get that attention and create demand.? You can't mention creating demand without bringing up social media both organic and paid.? They both play an important part as this is where everyone is spending their time. They feed on engagement metrics exactly what you want in creating demand.? The entire algorithm wants you to create demand to be on the platform and maybe not care about how many organic social media followers you have.
They might Google for an answer, for now until social media takes over as a search engine, yeah we said it, it will happen.
Your circle of influence as a brand is on organic social media to create that demand. THAT IS MARKETING!!!
You need to strategically use both organic and paid and multiple channels to create the demand.? Organic social media is typically higher up the funnel and and significant to affect demand for that definition. You create demand by making people want what they don't have in a place where they are just comfortable hanging out,
Zero click marketing.
Innovative Approaches for Now and Beyond
Creating demand in 2024 involves leveraging emerging trends, technologies, and innovative strategies to stand out in a crowded market.
Who are we kidding with that last statement, that is always true not just in 2024. Yawn, no one will pay attention to that and create demand. You always need to be doing that and it creates pressure for marekters, that a true statment.
AI and machine learning can revolutionize personalized marketing by analyzing customer data and predicting future behaviors. It has in some fashions already.? But for others, it's coming but not yet. Some efficiencies are being created that allow us to innovate faster which is good.? Because consumers crave new and creative content and are demanding it.? Marketers have to be smart and understand that not all content marketing is going to hit and might need adjusting.
Augmented reality (AR) and virtual reality (VR) can create immersive experiences, allowing customers to interact with products virtually, enhancing engagement and interest. But this has faded a bit, it was the next big thing not too long ago and might come back as we all figure out how to make it a new reality of our own.? Are we possibly seeking new technology but at the same time just seeking time that can be created by technology, not another landscape of technology?
Paying attention to trends really means you see the fluctuations and ups and downs before every else and you are brave enough to be different and think of things before people think of them.
You also have to be okay if not every idea does create demand.? It's a roller coaster of emotions to fight fatigue in ideas and marketing.?
This is where common sense, sustainability, and ethical practices are increasingly important. There are people are different parts of the spectrum, ways out on the technology edge and then you hope that the wave behind it catches up.? Being boring sometimes or aspects of your business help create that stability Not every part of your marketing business needs to be innovative or you'll burn out your brand and become a fad.
So how to think differently but just a little innovative??Interactive and shoppable content can streamline the buying process. Creating shoppable videos and hosting live commerce events where products are showcased and sold in real-time can combine entertainment with shopping, driving engagement and sales. Hyper-personalization and customization options allow customers to tailor products to their specific tastes, increasing satisfaction and loyalty. This is where AR starts to bleed back in.
Making Marketing Efficient and Adding Value: This is Inarguably The Most Important Paragraph of This Article.
We have a whole of inflation going on and if you are trying to stay relevant right now your focus should be on creating value.? There is less money to go around and any consumer whether in B2B or B2C marketers wants to make sure the purchase they are about to make is well worth the investment.?
Efficient marketing that adds value involves optimizing resources, targeting effectively, and continuously enhancing the customer experience. Data-driven marketing utilizes analytics for deep customer insights and performance metrics, enabling data-informed decisions. Marketing automation streamlines repetitive tasks and personalizes communication at scale.
Content marketing optimization ensures consistency and efficiency. Repurposing content across different channels maximizes its value, while a content calendar helps plan and schedule content in advance. Precision targeting, such as audience segmentation and lookalike audiences, ensures relevant and effective messaging.
Cost-effective advertising includes optimizing multiple forms of pay-per-click (PPC) campaigns and not just Google ads for both the TOF (bottom of the funnel, creating demand) and TOF (closing the demand). It takes a "how can I help you first sometimes known as a customer-centric approach" involves gathering and acting on feedback and mapping the customer journey to identify opportunities for adding value.
We always look for what is working, what is not and what can we do about it approach.
Strategic partnerships and collaborations, such as cross-promotions and affiliate marketing, expand reach and share marketing costs. Sustainable practices and long-term thinking focus on marketing strategies that deliver long-term returns, such as content marketing and SEO.
Customer loyalty programs, including rewards systems and VIP programs, encourage repeat purchases and ongoing engagement. Agile marketing allows for quick adaptation to market changes and continuous improvement based on performance data.
An omnichannel presence ensures a seamless and consistent customer experience across all channels. Providing valuable educational content and interactive resources positions the brand as a trusted resource. Efficient budget allocation prioritizes high-ROI marketing channels and regularly analyzes marketing budgets to identify cost-saving opportunities.
By integrating these innovative and forward-thinking strategies, businesses can create demand, build consumer confidence, and drive growth today and beyond. Understanding and leveraging the nuances of both B2B and B2C markets ensures a balanced and effective approach to marketing in a rapidly evolving landscape.
You can't do all of this at once, your own persistence in the marketing discipline will get you there.
You need to move fast in adding layers to your marketing strategies but it does all take a certain level of time to implement.? That is always one factor that we all get the same amount of.? That's why it's important to start early with marketing efforts and not bring it on when things are on fire.? Or if they are on fire, you will need to be patient with trusting the process.
Everything has a process, but efficiency in failure gets you there faster but taking an analytical approach to market problems.? You should value the quantity of marketing activities but at some point, the quality of the work will take over and you'll need to slow down to ensure what you are doing is working.? We say marketing needs this overall every three months to re-evaluate the plain action. Each type of marketing has its own set of metrics that tell you if the sum of the parts is working towards the end goal.
Go create the demand that everyone will have FOMO of what you have because it's running like a machine, you pay attention to the fundamentals of any given project and hard work.