Creating better interview experiences
Greg Lawrence
President, Career Recruiters, Inc. | Finding exceptional talent for your business | Advancing your career
A great interview process isn’t just about finding the right fit for a company—it’s also about ensuring that the candidate feels excited and engaged about an opportunity. Making the interview process more engaging can be the difference between attracting top talent and losing them to the competitors.
This week at Career Recruiters Inc. , we're sharing our approach to creating a more engaging interview experience for candidates:
Learning about the candidate and presenting a potentially stronger opportunity
To engage candidates effectively, it’s important to know and understand where they are in their career and where they want to go. Reviewing their background, experience and goals beforehand allows me to hit the ground running in the interview. This enables me to immediately present how the role aligns with their long-term goals and why it’s an excellent opportunity to advance their career.
When candidates see that I understand their career trajectory, they’re more engaged in the conversation, knowing it’s not just about filling a role but about helping them grow and succeed.
Making candidates as comfortable as possible
Interviews can be stressful for candidates. As an interviewer, it’s important for me to create a comfortable environment from the beginning. I usually ease candidates into the conversation by finding common ground such as a mutual connection or even a shared interest.
It's essential to set the right tone early on to help candidates understand that they are evaluating the opportunity just as much as I’m evaluating them. When candidates feel relaxed, they will more likely open up, which leads to a more productive conversation.
Striking a balance between structure and spontaneity
Striking the right balance between structure and spontaneity is key to creating an engaging and insightful interview experience. A structured approach is necessary to ensure that key areas and issues are addressed in the interview.
I’m always open to adjusting the structure of the interview when interesting talking points arise. If a candidate shares a compelling story about a past experience, I take the opportunity to go deeper, even if it means deviating from the planned questions. This kind of spontaneity allows candidates to express themselves freely and share valuable insights.
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Asking in-depth questions
When I ask in-depth questions, I usually encourage candidates to talk more about their skills and experiences, discuss the challenges they’ve faced and reflect on how they would handle specific situations differently in hindsight.
These types of questions not only allow candidates to showcase their problem-solving abilities and thought processes, but they also reveal their capacity for self-reflection and growth. Giving candidates the opportunity to express themselves more fully, provides a better understanding of their unique perspectives, experiences and their potential fit within the company
Giving candidates all the information they need
As a recruitment partner, giving candidates all the information is essential in creating a transparent and supportive interview experience. I make it a point to ensure they have a clear understanding of the role, its responsibilities and how it fits into the larger company structure.
I also encourage candidates to prepare by providing them with a list of potential questions and share details about the interviewers, such as their roles and backgrounds. Providing candidates with all the information they need not only puts them at ease but also improves the overall interview experience.
Always ending on a lighter note
I like to wrap up interviews on a lighter, more personal note.? This allows the conversation to end on a positive, relaxed tone, leaving candidates with a good interview experience regardless of the outcome.
Making the interview process more engaging means ensuring that candidates leave feeling valued and understood. It’s about more than just filling a role—it’s about making the right connection for both the candidate and the company.