Create A Great Client Experience For Your Digital Agency

I was recently in a Lyft (it’s like Uber if you’re not familiar with it) and while I normally would just browse on my phone or listen to a podcast, this driver did something different...

First, he had a clipboard of recommendations of things to do around the city. This list was curated by other passengers. So anyone coming into the city could see what the locals were recommending to do and see. 

Second, he had a photo album of pictures to look at from around the city that I could look at instead of just doing what I always do — turn to the phone. 

Obviously, not every driver does this. Which is why I’m not writing about them today. 

But this driver cared about his clients. He wanted to create an experience. 

It wasn’t just about the transaction like so many businesses focus on. 

And that got me thinking… 

What are you doing to create a great experience for your clients?

In today’s episode, I’m sharing 5 things you can do right now for your clients to give them a better experience working with you. 

Let’s go. 

Bonjoro app: https://system.ly/bonjoro