Cracking on in 2019 and beyond
James Dempster
New Business Development Leader | Business Growth | Commercial Leadership
I know it's a little early for a 2019 review style post but with the results in from Cobb Digital's annual client satisfaction survey, it feels like the right time.
There's no doubting that 2019 has been a turbulent year for lots of businesses out there with the current political uncertainties showing little sign of let-up and the start of 2020 at least is sure to be challenging. So, what can we do? Well, as was highlighted in this year's Brighton Summit, it's more important than ever to take your business by the scruff of its neck, decide what you want and go for it.
With this in mind I was absolutely delighted to receive the feedback from our latest client survey:
- 100% of clients who responded are satisfied or very satisfied with the service they have received from Cobb Digital in the last month
- 100% of clients who responded would be likely or very likely to recommend Cobb Digital to a colleague or friend
- 100% of clients who responded are satisfied or very satisfied with the account management they have received
I'm completely blown away with this feedback, big thanks to our wonderful clients for taking the time to respond. But also massive thanks to my team, without you there is no Cobb Digital and I am hugely grateful for your ongoing hard work, dedication and everything we continue to achieve.
So, as we start to turn our attention to 2020 and whatever it may hold, I am excited about it. And I'm looking forward to building on our stories powered by data mantra, delivering growth to healthcare, B2B and retail clients.
CCO @ WILD NUTRITION | Driving Growth, Exceptional Customer Experience, Advocacy and Loyalty. Creative Marketing and Brand storytelling.
5 年Eggcellent stuff - from a happy client! ??
Corporate & Community Relationships Manager at Bird & Blend Tea Co., B Corp / FRSA / Champion of Creativity & People
5 年Good stuff James. Very impressive!
Helping law firms, accountants and legal sector suppliers do better marketing and win more business * 20+ years experience in professional services * Chartered marketer and Fellow of CIM * A positive Influence ??
5 年Well done James Dempster this was actually one of my actions following the summit. What/who do you use for this?