Country General Manager, Indonesia, PemPem Inc. | CEO / Direktur Utama, PT Pemasok Mitra Pembeli

PemPem Inc. is looking for a Jakarta-based Country General Manager to lead our Indonesia-based operations and SE Asia relationships. The Country General Manager will be CEO/Direktur Utama of our Indonesian subsidiary, PT Pemasok Mitra Pembeli.?

Contact: [email protected]

Start date: ASAP

Indonesia is the country where our founder developed the idea and vision for PemPem when she conducted extensive field research on smallholder palm oil supply chains in Kalimantan and Sumatra, often staying overnight in the smallholder communities she visited. Indonesia is also a global powerhouse for commodities. It is therefore the first geography of interest within PemPem’s global vision.?

As our Country General Manager, you will significantly shape PemPem’s strategy and products while working in an international start-up with a global vision to transform the lives of micro-enterprises in commodity supply chains.

About PemPem. There are over 10 million micro-enterprises in Indonesia, over 100 million in SouthEast Asia, and well over 500 million across the world whose lives depend on producing and trading commodities. To run their businesses, they rely on pen and paper, cash, and word-of-mouth. This leads them to earn 30-50% less than they could and to spend many hours of their day waiting or traveling unnecessarily.?

PemPem’s vision is to enable micro-enterprises in commodity markets to thrive in commerce and care for nature. Our mission is to provide financial instruments and supply chain software that increase productivity of micro-enterprises, to make them successful and reduce pressure on natural resources. Our first focus is the smallholder palm oil supply chain in Indonesia. Our Prices product, launched in Feb 2021, provides a geo-based order book with limit orders from across the supply chain and has attracted >25K users and >5K Monthly Active Users. In Q1 '22 we launched our Digital Payments product as a stepping stone to our Buy Now Pay Later Product (launched Q2’ 22). We have offices in Montréal (Canada), Jakarta (Indonesia), and Pangkalan Kerinci (Indonesia). We speak English, Bahasa Indonesia, and French.

Profile:

• Entrepreneurial self-starter with owner’s mentality?
• Track record of delivering results with focus, organization, and attention to detail
• Experienced people manager who has hired and coached a high-performance team?
• Deep understanding of life in rural Indonesia through personal or professional experience?
• Willing to get hands dirty, lead by example and motivate teams in-person and remotely?
• Growth mindset with experience of operating within a rapidly scaling company?
• Data-driven leader with strong business acumen and ability to analyze, draw conclusions and execute a strategy?
• Strong communication and interpersonal skills to build sustainable relationships, manage a team, influence stakeholders, and inspire others
• Previous leadership experience in venture-backed technology companies?
• Bonus: background in agtech, fintech or consumer mobile applications?

Responsibilities:?

• Lead the successful deployment and scale-up of the company's commercial activities in Indonesia.
• Deliver world-class field operations to build trust and engagement with users at all levels of the supply chain, optimizing for efficiency and impact.?
• Hire, coach and retain a team of highly motivated individuals in operations, customer service, product, and marketing.?
• Set a standard for excellence and deliver against targets – ensuring company goals, and objectives are achieved consistently and sustainably.
• Build excellent working relationships with functional leaders across the PemPem organization in product/engineering, marketing, and operations; and contribute to defining the goals and objectives of these teams in Indonesia.
• Remove blockers, solve problems, and find a path forward through ambiguity, operating a dynamic and rapidly growing business.?
• Own growth of the business and P&L, driving execution to boost user acquisition, engagement and retention, and always seeking new avenues to grow PemPem in Indonesia.?
• Collaborate with PemPem Inc leadership on strategy to drive company objectives.?
• Represent PemPem with partners, stakeholders, the media and the general public in Indonesia, and develop and manage key relationships for the company’s success.
• Provide thought leadership on Indonesian market trends in supply chain optimization, AgTech, and FinTech.?
• Ensure communication, alignment and coordination of activities between team members based in Indonesia and the broader organization, and report on key activities to the PemPem Inc leadership in a timely manner.?