The cost of a cold coffee is $5

The cost of a cold coffee is $5

That's correct & so is the Investment for Knowledge.

Book launched: Sailing through CX: Strategies for a smooth journey

Link to buy: https://amzn.in/d/bEKmEMN


Excited to share that my book on CX fundamentals, case studies & key learnings is now available on Amazon Kindle

Do ping me with your feedback.

PS. My second book is in the writing phase.



Swapnadeep Raha

Brand and Consumer Specialist | Research Scholar (Marketing) @Indian Institute of Management, Kozhikode | Ex Nielsen |Ex Kantar

5 个月

All the best Hrushi

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