Corporate Security: A Mindset of Enlightened Service
Gino Laios
Global Senior Manager Security Programs - Supply Chain, Manufacturing, Security Services I Securing PMI’s end-to-end Supply Chain & Manufacturing I Board of Directors Member & Vice-Chair @ TAPA EMEA I Mentor
In today’s fast-paced corporate world, security is often viewed as a "necessary" cost—something imposed on the business to mitigate risks. However, I believe that corporate security is not something that happens to us, but rather for us, fostering an environment of trust, safety, and collaboration. This perspective shifts corporate security from a reactive process to an enlightened service that enhances the way we work and engage with one another.
The key to this shift lies in understanding corporate security as more than just a function—it’s a function with the mission to be of service. And not just any service, but one grounded in the principle of “enlightened service,” where the core value is that nothing matters more than how we express service to one another.
This guiding principle must first be internalized within our teams and then extend outward to our colleagues, community, service partners, and management. In essence, corporate security is an expression of care and commitment to the people and environment we protect.?
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Security as a Service to People?
Security professionals play a pivotal role in safeguarding not just assets but the people who interact within corporate spaces. By embedding the mindset that all decisions must be evaluated through the lens of enlightened service, we shift from a mentality of restriction and enforcement to one of empowerment and support.
When we frame our security efforts as service, we are reminded that our primary focus should be on those we serve. Every policy we enforce, every procedure we put in place, must align with the goal of championing the well-being of individuals first.
It’s not just about preventing threats or addressing risks; it’s about fostering an environment where people feel valued, protected, and empowered to thrive.?
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Service Begins Within?
A successful corporate security culture starts with how we treat one another within our own teams. If we are to effectively serve others—whether they are colleagues, clients / service partners, or the broader community—we must first champion one another. The strongest security organizations are built on a foundation of mutual respect, collaboration, and shared responsibility. When we champion one another, we create an internal culture of support and accountability, ensuring that every team member feels empowered to bring their best self to work.
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This is the bedrock of any effective security program—when individuals feel supported by their peers, they are more likely to extend that support outward to others. ?
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Extending Service to Colleagues and Beyond
Once we cultivate a culture of service within our teams, it naturally extends outward. Security, in this light, is no longer seen as a barrier or hindrance, but as a support function that enhances their experience within the corporate environment.
For example, instead of viewing an access control system purely as a security tool, we can view it as part of our service to ensure the safety and comfort of all who enter our premises.
By championing enlightened service, we look beyond the basic function of security and instead focus on how our efforts make a meaningful difference to those we serve. We become trusted partners in their success.?
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Defining Success Through Service
Ultimately, success in corporate security should be measured not just by the absence of incidents, but by the degree to which we have championed enlightened service. It is this service mindset that enables us to truly protect and uplift the people within our care. We will define our success not just by how well we’ve safeguarded assets, but by how well we’ve fostered a sense of trust, respect, and community. In doing so, we turn corporate security from a necessary function into a powerful force for good—one that enriches the lives of our colleagues, visitors, and community members.
This is (in my personal view) the true essence of corporate security: Security that happens for you, not to you.
It’s about creating a culture where every decision we make is rooted in enlightened service, and where success is defined by the extent to which we’ve championed the well-being of others. In the end, this mindset benefits everyone—our teams, our colleagues, our visitors, our communities, and our management—because enlightened service creates a security culture that fosters trust, collaboration, and shared success.
By embedding this philosophy, we can transform corporate security into a proactive, empowering, and positive force, ensuring that everyone benefits from the safety and care we provide.
Bank Security Manager la Alpha Bank Romania
1 个月Foarte util
Risk Manager Insurance & Credit at Philip Morris Products S.A
1 个月Very good article, Gino! Congratulations!
Security Magazine's "Top Woman in Security" 2024 / Security & Market Safety SEE Cluster Manager, Philip Morris International / #1 IFSEC Influencer 2022 / OSAC Steering Committee / Adjunct Professor Democritus University
1 个月Absolutely loved reading this, Gino. Totally agree with you - so eloquently articulated “Enlightened Service”! Thank you for sharing.
IT Manager na Global Blue Portugal | Especialista em Tecnologia Digital e CRM
1 个月Viewing corporate security as a supportive force rather than a burden definitely shifts the mindset. It's vital for fostering trust and engagement
Head, Global Security Programs @ Philip Morris | Risk Management | Programs Nerd
1 个月This is a fantastic article, Gino! Thanks for writing and sharing. All summarized very well in the sentence - security happens for you, not to you.