Core Processes: Improve Efficiency, Increase Productivity, Achieve Better Results

Howdy and welcome back to another monthly EOS round-up. February's topic takes us through an overview of Core Processes and how they align your team and increase your bottom line. Let's dive in!

What is a Core Process?

A core process refers to a fundamental business process that is essential to the success of an organization. It refers to a series of activities, tasks, or functions that are performed to create value for the company and its customers. Core processes are the backbone of an organization, and they are typically related to the core business strategy and objectives.

Some examples of core processes include:

• product development
• manufacturing
• marketing
• sales
• customer service
• supply chain management

These processes are essential for a company's survival and growth and are typically continuously improved over time to stay competitive in the marketplace.

How Do Core Processes Align Your Team?

Core processes align a team by providing a common framework for working towards the same goals and objectives. By defining the key activities, tasks, and responsibilities that are critical to the success of the organization, core processes create a shared understanding among team members of what they are working towards and how they fit into the bigger picture.

Having well-defined core processes can help a team to:

1. Communicate effectively: Core processes provide a clear, concise way of communicating what needs to be done, how it should be done, and who should do it. This can help to reduce misunderstandings and ensure that everyone is working towards the same objectives while consistently achieving great results.
2. Foster collaboration: By defining clear roles and responsibilities within the core processes, team members can work together more effectively and efficiently.
3. Measure performance: Core processes can be used to define performance metrics that can be used to track progress and assess the success of the team.
4. Continuously improve: Core processes should be reviewed and updated regularly to ensure that they continue to align with the changing needs of the organization.

By aligning the team around a handful of core processes, organizations can improve efficiency, increase productivity, and achieve better results.

My Suggestion for Identifying and Simplifying Your Company's Core Processes

1. Work with an EOS Implementer to help identify your company's main core processes. Ideally, this will be a handful of processes (at most about 10 -- less is more) that make your company unique and valuable. Ask yourself, "What are the most important things we need to do well consistently in our business to succeed?" The most time-consuming part of this stage is to have your leadership team agree on which processes are the most important. An EOS Implementer can help the Leadership Team narrow that list down and identify which process might merge with others -- aligning on what is truly core to the success of the business.
2. Once you've defined the core processes, it's time to simplify. Ask yourself, "What are 20% of the major steps that produce 80% of our results?" We take a simplified approach to process documentation and write core processes for our best people.
3. Read the book PROCESS! by Mike Paton & Lisa Gonzalez before you start to undergo this exercise. It will set a great foundation for understanding the why behind the what of core processes.

There's so much more to cover on Core Process so stick around and I'll post more about it as the days go on. In the meantime, check out the book above and reach out when you're ready to get moving on your company's Core Processes - I'm here for you!

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