"Conversational ERP Systems: The Future of Business Interaction"

The potential of generative AI to break away from traditional use cases is enabling ERP architects to create AI-based solutions to revolutionize the ERP space.

ChatGPT, Krisp, and HuggingFace are leading the charge in this revolution, bringing profound changes to businesses across the globe.

Traditionally AI in ERP space is limited to the below regions,

Automating routine tasks- AI algorithms can perform repetitive and time-consuming tasks such as data entry and reconciliation, freeing up human employees to focus on higher-value tasks. This not only leads to increased productivity but also reduces the possibility of human error.

Decision-making-By analyzing large amounts of data, AI algorithms can provide insights and recommendations that can inform important business decisions. For example, AI can help companies optimize their supply chain processes, forecast future demand, and identify potential market trends.

Security of ERP systems- By constantly monitoring for suspicious activity, AI algorithms can detect and prevent security breaches before they happen, ensuring that sensitive data remains safe.

What changed?

With the advent of Generative AI-systems trained on large amounts of data and use of statistical models to generate new outputs . New-Age Conversational bots will be generating outputs that are both original and coherent within the domain based on the customer specific data models .This is achieved through the use of generative models, as Generative Adversarial Networks (GANs), Variational Autoencoders (VAEs), and Transformer-based models- creating new and unique data, based on learned patterns and relationships from existing data.

At Rite ,We are working to build ERP specific Models -which will augment the above area’s as well as build conversational AI solutions for ERP systems to seamlessly interconnect with User-facing systems/Interfaces. SAAS based ERP systems ?natively support service-based integration, it is crucial for us to harness the most recent advancements in artificial intelligence, the Internet of Things, 5G networks, and quantum computing to create solutions that enhance ?ERP ?to another dimension ?by 2025.