Conversational AI: The Newest Patient Engagement Solution for Healthcare Providers

Conversational AI: The Newest Patient Engagement Solution for Healthcare Providers

Chatbots offer a lot of advantages for large companies, enabling them to provide a level of communication outside of emails and phone calls. Many, however, only give specific, scripted answers to a predetermined set of questions. If your question doesn’t match those responses, you’re out of luck.?

Advances in technology — especially machine learning and natural language processing — have broadened the capabilities of chatbots by putting artificial intelligence (AI) at the center. Instead of rules-based programming, which limits customer queries, businesses are employing conversational artificial intelligence.

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On the Podcast

Are you looking to enhance healthcare using AI? Check out a replay of fan-favorite Happy Hour, Happy Patients podcast episode 4 featuring Dr. Chet Robson, Chief Medical Officer and expert in digital health intelligence.

Episode Replay: Ep. 4: Distruption by Design: Innovation Expertise Unleashed. Play Now.

We’ll explore the exciting world of healthcare technology and how it revolutionizes patient care. We’ll also explore the role of AI and other advanced technologies in addressing specific healthcare challenges.

Looking to jump right to the section covering AI? Skip ahead the 28-minute mark.

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On the Blog

Patient on table about to get a cancer screening with provider nearby.

Case Study: Reach Infinitely More Patients Using AI for Timely Cancer Screenings

Less than three months into their partnership with Providertech, CHRISTUS Health began to see significantly higher response rates than the national average for lung cancer screenings.?

Read on to learn more about this project and how you can start using conversational AI to scale a population outreach project and reach more patients for timely cancer screenings.

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Doctor holding phone and smiling.

Top?Epic App Market Solutions Featuring Artificial Intelligence

The Epic App Orchard platform operates as?a catalog that assists medical practitioners, healthcare providers, and institutions in sorting through the myriads of medical apps and finding the right fit for their needs. Check out our list of top solutions, including two featuring AI (#1 and #2).

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Doctor and patient shaking hands.

How AI Can Help Reduce No-Show Appointments

Did you know that machine learning and AI can use data from your EHR to predict which patients are most likely to skip out on their next appointment? While it's impossible to eliminate no-shows completely, you can do a few simple things to reduce no-shows at your practice.

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