The Convergence of Service and Technology: Building a Truly Unified, Future-Forward Platform Company.

The Convergence of Service and Technology: Building a Truly Unified, Future-Forward Platform Company.

As a financial services veteran with more than 30 years of experience supporting asset managers, asset owners, hedge funds, private capital funds and insurance companies, I’ve learned a great deal about meeting diverse client expectations, the role of operations and technology in both large and small firms, and what it takes to meet client demands while driving sustainable, profitable growth.

The one constant that’s remained over those three decades and across every sector I’ve supported is that things are always changing - and that quality, service and integrity is the winning formula in the long run.??

As I looked toward the next phase of my career, I kept that constant - and that formula - in the front of my mind. To be successful in the financial technology and operations space today means being adaptable, flexible, and customizable - and fast, to be able to address the challenges of firms that are rapidly evolving themselves. I know that quality service, quality data, client-driven solutions and authentic and transparent partnerships are the key to success.? ? Our clients face many of the same challenges we do with ever-increasing demands and expectations - and they need a partner willing to closely align and evolve with them.

No single technology can solve the industry’s and/or one specific firm’s challenges. Despite what many firms want to claim, there isn’t a unified platform in existence that can simultaneously meet the needs of traditional asset managers, asset owners, hedge funds, private equity funds and wealth managers - and all of the diverse constituents and users within them.

Our goal and vision at STP Investment Services is to continue to evolve our technology platforms and operating capability to meet that need. Over time, our BluePrint client experience platform is the mechanism to meet the needs of each of our client’s “personas” with an underlying application and data architecture that will enable the highest quality data possible, supported by deep domain expertise across complex functional areas.???

I’ve always been passionate about exceptional service, particularly in our industry, where it sometimes seems that being the best of an average group is acceptable - or good enough. High-touch service with a contextualized approach is a true differentiator. That will always be our primary goal.

When I met Patrick Murray, STP’s Founder and CEO, it was clear our visions for what firms across every sector of the industry need were aligned:

  • A clear, comprehensive and uncompromised view into their data to empower their ability to make critical business decisions
  • Innovative and fast-evolving technology that enables their operations to run smoothly and efficiently
  • A service partner committed to personalizing solutions to meet their unique challenges
  • A transparent partner with integrity and authenticity about what is possible today - and into the future.

Client service is the foundation of the STP culture -? which enables and aligns all of our resources to our clients’ goals. ? I’m very excited to help lead this talented and dedicated team through the next evolution of growth through exemplary service and world-class technology. ? Our goal and purpose is simple - we are striving to build something awesome.

Cameron Kohlmeyer

Cloud-scale Observability | DevSecOps | Strategic AE @ Datadog

2 年

Great read Dan! Looking forward to seeing what you put together at STP!

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Tom Lebamoff

CEO at Exactus Advisors, Active Investor & Board Member

2 年

Great perspective and a sincere congratulations! We need to all get dinner together. Bruce can organize Bruce Rylance

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Ben Keeler

Partner at Citisoft

2 年

Congrats, Dan. Well said!

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Anne-Marie Staples

Lifestyle Manager | Executive & Personal Assistant | Estate Manager | Force Multiplier | Chaos Tamer | Providing strategic & tactical support to help busy people navigate the complexities of success

2 年

Great article Dan Houlihan, so glad to have you on the team!

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Camille Clemons

Market Leader, Alternative Investments Cohen & Co

2 年

Spoken like a true industry veteran. All the best to you in your new role, Dan!

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