Consumers "wise-up" to Online Promotions

Consumers "wise-up" to Online Promotions

Sorry marketing and digital commerce leaders. The jig is up. Consumers have figured you out. They're wise to tactics used to lure them back to your website--mistaking traffic and visits for conversion. They're well aware of how your prices and promotions vary from store to Web and they're calling you out on price inconsistency and channel-specific offers. At best, consumers favor the channel where they get the best price. At worst, they favor a brand that doesn't force them to choose one channel over another.

Read more at Consumers Get Wise to Digital Commerce Promotions.


Matteo Recanatini

Vice President of Marketing - Top 1% marketing professional | Digital strategy and execution | B2B, B2C, B2G | Lead generation and nurturing expert | Branding | eCommerce | UX/UI | International experience

7 年

Excellent article, Jennifer Polk. It's a problem every digital marketer is struggling with, and not one that can be easily resolved, since conflicting priorities are at stake. Great insights and suggestions, as always.

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