Consulting Team for Multi-Unit Brands

Consulting Team for Multi-Unit Brands

CellBotics and Repairs First Association Consulting Team for Multi-Unit Brands

The mobile device repair industry is booming, with more and more consumers seeking cost-effective solutions for their broken phones, tablets, and other electronics. As smartphones become even more ubiquitous and expensive, demand for qualified and trustworthy repair shops surges.

For business owners and franchise operators, standing out in this competitive environment requires proper training, industry-recognized certifications, and utilizing best practices for efficient operations. That’s where Repairs First Association and CellBotics provide invaluable solutions tailored for gadget repair franchises and multi-unit gadget repair businesses.

Repairs First Association: Solution for Smooth Multi-Unit Operations

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For entrepreneurs interested in capitalizing on the growth of mobile device repair, Repairs First Association offers specialized services to launch or scale a multi-unit brand.

Repairs First is well known for the $69 membership for Repair Shop Owners but also takes it a step further with customizable Consulting with a team you will not match anywhere.?

Franchise Development

Repairs First Association is experienced in providing A-Z franchise development needs like navigating the mysteries of franchising and helping to craft the Franchise Disclosure Document (FDD), which is required for recruiting franchisees in the U.S.?

They also create detailed operations manuals, providing franchisees with step-by-step instructions for running their business according to brand standards.?

Ongoing support includes onboarding training for new franchisees on using the proven systems and managing day-to-day operations efficiently.?

Multi-unit Locations &? Franchising

For multi-unit units or brands that are currently franchising, Repairs First Association provides Operations Support Consulting, & Compliance Management Solutions to ensure adherence to brand systems.

We help conduct regular evaluations across locations to identify any deficiencies and maintain consistency. This protects the brand image while optimizing performance.

Vital for customer trust are shop certifications, which Repairs First Association facilitates for major brands like Samsung. They guide businesses through certification for WISE, Samsung Independently Service Provider (ISP), Apple Certifications, indicating technicians are qualified and parts are genuine.?

CellBotics: Training and Certification

CellBotics boosts repair capabilities through rigorous technician training and certification. These industry credentials build customer trust while attracting business and make it easy for the brand to handle growth and turnover company-wide.?

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However, CellBotics is not limited to repair training. CellBotics offers a wide range of training development services to multi-unit clients. Included is:

? Franchise On-Boarding Training

? Brand Legacy Information Extraction

? SOP Development

? White Label LMS Software with Tech Support Included

? Product and Software Training

? And so much more

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CellBotics is a WISE Authorized Training Administrator (ATA), and provides Level 2 Test Out, which is required to obtain WISE certification. WISE Certification is only held by top-tier industry leaders adhering to best practices for workmanship, integrity, safety, and ethics when servicing devices.

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Attaining WISE Level 2 Certification for your staff is the first step to WISE Retail and on to Samsung ISP. This shows your brand is series about quality and customer service. This also opens you up to offering parts from the manufacturer and being listed on Samsung’s website.?

The Path to Mobile Repair Success

In the booming mobile device repair industry, repair shops must demonstrate technical expertise, trustworthiness, and operational excellence to thrive. Repairs First Association empowers new and multi-unit franchises with solutions for smooth business operations and brand consistency. CellBotics boosts training capabilities through white-label and non-white-label training products offered to RFA Members and Consulting Clients.?

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Together, these industry leaders enable mobile repair franchises to scale successfully. Franchisees launch with documented systems guiding efficient operations. Their technicians gain credentials showcasing abilities, while facilities achieve elite certifications indicating safety and quality standards. With Repairs First and CellBotics as partners, mobile repair businesses attract more customers, grow revenue, and cemented their reputation as trusted industry professionals. Being an RFA Member can catapult the success of your shop.?

Why get an RFA Membership?

A repair shop owner or mobile technician can easily obtain RFA Membership by signing up at RepairsFirst.com, for $69 a month you will receive $1000s in discounts a month, access to sell AKKO Insurance and service claims, a full training platform, operations support and so much more!



Want more of a direct impact on your brand? Ready to take your brand to the next level?



Working with Repairs First Association and the CellBotics Team is a fast track to success. The founders of Repairs First, Jeremy Kwaterski, Brad Broome, and Brian Ahern have extensive repair industry experience, including Jeremy, who was the original founder and CEO of the largest Cell Phone Repair franchise in America. Nicole Russell, Board Member since 2020 and CEO of CellBotics Training since 2010. Together, you will not find any other team to impact your branch such as this one.?


To learn more about our team, call 423-388-6600 or reach directly out to me here on Linkedin.

Thank you for reading my blog!

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Nicole Russell

CEO & Founder, CellBotics

Chief Training Officer, Repairs First Association

Director of Client Relations, Gadget Repair Expo

Scott Bartnick

#1 PR Firm Clutch, G2, & UpCity - INC 5000 #33, 2CCX, Gator100 ?? | Helping Brands Generate Game-Changing Media Opportunities ??Entrepreneur, Huffington Post, Newsweek, USA Today, Forbes

2 个月

Great share, Nicole!

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