Construction 2025: Lessons from 411 Industry Leaders

Construction 2025: Lessons from 411 Industry Leaders

Quickbase surveyed 411 construction leaders in the US and UK in October 2024, from Directors to C-level executives, including CEOs. The survey explored the biggest challenges in the workforce related to labor concerns, the skills gap, budget and project issues, and more.

The State of Construction Report discusses the questions but also provides solutions.

Challenges

Unsurprisingly, the availability of skilled labor stood out as a critical challenge for construction leaders. 76% of construction respondents say labor shortages impact their ability to win new work. Furthermore, 88% say labor shortages impact their ability to complete work on time. 82% of respondents are concerned about losing experience and institutional knowledge as skilled workers retire in the next 1-2 years.

Managing costs is another notable issue. 95% of respondents have experienced unexpected or increased costs in the last 12 months, leading to a project exceeding budget. Over half of the survey respondents said staying within budget constraints is the top project management challenge.

Digitalization is progressing in construction, but automation still needs to catch up to other industries. Manual information-related processes dominate; only 12% of companies use fully automated software like an ERP system.

My takeaways

The report provides a few notable angles and perspectives. Here’s how I would summarize the actions for companies wanting to stay ahead:

Consolidate for efficiency

Construction’s digitalization has been rapid recently. However, it often seems to be patching individual deficiencies on a project level.

We should shift the focus from digitizing tasks to creating cohesive systems that reduce complexity and improve productivity.

Consolidation, using automation platforms instead of separate point solutions, has proven a successful strategy for many companies.

The report mentions Conexon, a broadband network design and construction firm using Quickbase. The potential savings from consolidation for Conexon are in the millions. Consolidating tools saved more than $100,000 in software expenses and improved productivity by saving users an hour daily.

Integrate Gen Z’s digital skills

New employees bring fresh ideas and the latest digital skills, including how to use AI tools effectively.

91% of respondents say they use paper in their manual processes, while Gen Z may not use a piece of paper in their schooling or work for weeks.

The report’s emphasis on mutual upskilling—older workers teaching field skills while younger workers drive digitization—is a progressive approach.

Identify and eliminate waste

Quickbase uses the term ‘gray work’ to denote unnecessary information-related tasks. According to the latest Gray Work Index, 58% of workers spend less than half their typical workweek on meaningful tasks.?

Companies should look for automation solutions that can handle gray work, such as manual data entry and reporting, which drain valuable time and resources.

Project managers should have real-time insights into project progress to address issues proactively before they affect timelines.

2025 and beyond

Construction's requirements for productivity, sustainability, and proactiveness are high and will continue to increase. Systematization and the use of technology are essential to thriving in this business environment.

Technology can be a competitive advantage for some businesses and is necessary for all. It should be an integral part of a business strategy, not just an operational consideration.


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