CONSCIOUS COMMENTS

CONSCIOUS COMMENTS

I’ve been flying a lot lately for speaking gigs, so the inside of a plane sometimes feels like a second home. I appreciate the homey feeling but, as I learned from one recent interaction, I had perhaps become a bit too comfortable…

On this particular day I was flying on a smaller plane, the kind that has only two seats per row. I took the window seat and another man sat next to me, in the aisle row. Before I sat down I’d folded my jacket and placed it in the overhead bin.

The plane continued to load. Passengers came down the aisle in single file, looking for the seats they’d been assigned to occupy for the next few hours. One of them, a young lady wheeling a carry-on, stopped in front of my seat, looked up at the bin and, seeing my jacket, asked if it belonged to anyone.

Now, if you know me at all, then you know I love to joke. I often have a one-line response that I hope can make those around me laugh. Well, on this day, my one-liner consisted of, “Why? Do you want to press it?”

I’m not kidding when I say I would’ve joked that way with anyone, man or woman, but this young lady looked at me like she wanted to kill me. It was clear that she was really upset by my comment.

When I saw her response, I instantly apologized, saying, “Sorry, I was just joking. Of course you can have the spot.” Within seconds, she’d moved my jacket and put her case in its place.

Soon afterwards, I looked at the man next to me and raised my eyebrows. He shrugged and said, “I thought it was funny too.”

I thought that maybe this woman was just having a bad day. Maybe she’d gotten to the airport late and was harried because of it. Perhaps she’d just realized that she’d forgotten to pack something super-important.

After thinking about it some more, I realized that I didn’t know this woman from Eve. I didn’t know what she’d been through, what experiences she’d had, or what kinds of joking around weren’t funny to her at all.

That experience reminded me of why it’s so important to be sensitive to the people around me. When I’m conscious of the things I say to people whom I don’t really know, I can make sure I respect their feelings instead of inadvertently insulting them, as I feared I’d done that day.

Sometimes it’s easy to just “be ourselves” without thinking about the people around us, especially in an environment where we’ve grown comfortable. Perhaps even complacent. It’s easy to do things that, although no harm is intended, can be taken in a different way.

Keeping this in mind as we’re out and about, mingling with people we don’t know, can help us create more positive interactions. Ones where we both walk away happier for the encounter – where the exchange leaves both people feeling valued because, although we were comfortable, we were conscious as well.

Michele Wade Berti

Vice President of Human Resources experienced in various profit and non-profit industries

6 年

Well said.

回复

要查看或添加评论,请登录

Howard Katz的更多文章

  • Pandemic Progress

    Pandemic Progress

    I recently stumbled upon a quote that said, "By the end of July, you will either have four months of progress or four…

  • CREATING CONNECTIONS

    CREATING CONNECTIONS

    In my business as a speaker, it’s super important that I understand how people process their life and work situations…

  • MY MACY’S MOMENT

    MY MACY’S MOMENT

    Have you ever been out in public and watched people so engrossed with their cellphones that they’re oblivious to the…

  • INVALUABLE FEEDBACK

    INVALUABLE FEEDBACK

    A few weeks ago I gave a speech at SHRM, which stands for the Society for Human Resource Management. After the event I…

  • CRYING CONNECTION

    CRYING CONNECTION

    One of the exercises I go through in my speeches involves asking audience members what they do. Typically people share…

    1 条评论
  • CONNECT THE DOTS

    CONNECT THE DOTS

    “It’s not what you know, but who you know that matters.” This is very popular saying in the business community.

  • THE GIFT OF ACCEPTANCE

    THE GIFT OF ACCEPTANCE

    My son and I recently took a trip to Copenhagen, Denmark. While on our visit we went to an outside fair.

    2 条评论
  • LOST MOMENTS

    LOST MOMENTS

    Airplanes have almost become a second home for me lately. I’ve been doing an increasing number of speaking workshops…

  • 2 EARS, 1 MOUTH…DO THE MATH

    2 EARS, 1 MOUTH…DO THE MATH

    My oldest daughter, Michaela, and I are very close and have some wonderful conversations. We talk about real life…

  • CHRIS ROCK—NOT?

    CHRIS ROCK—NOT?

    Earlier this year, I was fortunate enough to see comedian Chris Rock at The Theater at Madison Square Garden. While…

社区洞察

其他会员也浏览了