Conquering Offshoring Challenges 2024: How We Do It at Guerilla

Guerilla is one of the many BPOs in Clark, we redefine offshoring by seamlessly blending unmatched expertise with a commitment to fostering a culture that celebrates innovation, collaboration, and excellence

For this article, we will share with you how we mend the different offshoring challenges, so that both our staff and clients can work together in a very collaborative manner that can induce effective and efficient results.

1. Cultural awareness and sensitivity

Here at Guerilla, we make sure to brief our staff about the cultural differences and gaps between the countries or industries our staff work with. We support them so they can fully understand the communication styles, work habits, and cultural norms of their clients. As a result, each of our staff learns and possesses sensitivity to these differences which helps them avoid misunderstandings and build stronger relationships with their clients.

2. Overcome the Language Barrier

Speaking the English language is not a problem. Guerilla might be based in the Philippines, but we are proud that our staff are Filipinos. They are generally known for being proficient in the English language. In fact, the Philippines is considered one of the largest English-speaking nations in the world. This is because, from childhood up to adulthood, Filipinos are exposed to English in many different ways, from education to media to entertainment. So communicating with them is not in question.

3. Flexible schedule

Our staff can be as accommodating as you require. Regardless of whether it is morning or evening, they can change their working schedule according to your time zone. Also, our office is accessible 24/7, so you don’t have to worry about the offices and gadgets your team needs.

Want to know more about Guerilla Staffing Solutions? Visit us at https://guerillastaffingsolutions.com/.