Connector Newsletter: Cisco named a Visionary in the 2024 Gartner? Magic Quadrant? for CPaaS

Connector Newsletter: Cisco named a Visionary in the 2024 Gartner? Magic Quadrant? for CPaaS

For the second consecutive year, Cisco has been named a Visionary in the 2024 Gartner? Magic Quadrant? for Communications Platform as a Service. We believe this recognition reflects our commitment to help enterprises improve their operational efficiency and customer experiences through automated communications workflows, using digital channels for secure, smarter customer interactions.

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Latest news

Why RCS is a must for your marketing toolkit

Supercharge your marketing strategy with Rich Communication Services (RCS) - the app-like SMS channel that’s transforming mobile messaging.

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Making every interaction count with Webex Connect

Explore how Webex Connect, our cloud communications platform can automate customer journeys end-to-end to enhance CX.

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Upgrade your SMS with Branded RCS

Last month's Webex Connect Channel Lab, designed for developers, focused on building customer experiences with RCS. Learn about capabilities, why you should consider adding it to your communications mix and a live demo.?

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On-demand webinar

The convenience economy: Digital Innovations in Retail

In our recent LinkedIn Live webinar, our experts discussed how to enable conversational experiences that are proactive, personalized and human in order to meet today’s customer expectations.

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Industry news

Create connected banking experiences that build trust.

Inform, connect, and protect your banking customers when and where it matters most to build customer relationships that last.

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How CPaaS is helping retailers reduce their order to contact ratio.

Reducing your order to contact ratio can help cut costs, empower service agents, and improve customer experiences. Here’s how CPaaS can make it happen.

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Case study: Securing banking communications with Branded Text.

How a leading bank improves security and service quality with Branded Text and Webex Connect.

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Read what your peers are saying about Webex Connect or leave a review.?Find us on Gartner Peer Insights????


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