Connections video: Relationship-based change management
Erin Koss, CPA
Business Transformation | ERP Solutions & Tech Strategy | People, Process and Tech Alignment
When you’re taking on a big project like an ERP implementation, you might find that the question “What about change management?” comes up a lot.
Right now, “change management” is a big buzzword — but here at Syte, our approach to helping our clients navigate change is a little different.
Change management comes from a deep understanding of our clients, and we rely on relationship building to help them get where they want to go. Navigating change gracefully — with the least amount of tumult — boils down to a few key things: connection, collaboration, and communication.
In today’s video, I turn the idea of change management on its head and show you how you can navigate change by being real, honest, and transparent with everyone involved in your projects.