Connecting The Dots
David Wallis
The Breakthrough Coach, empowering professionals to transcend conventional barriers and realise their full potential.
A Lesson in Reading the Language and Behaviour of Your Boss and Stakeholders
Have you ever left a meeting with your boss or stakeholders feeling unsure about what they really meant? Or perhaps you’ve heard phrases like, “You need more exposure” or “Take on more responsibility”, but didn’t quite know how to act on them? As a coach, I’ve worked with many ambitious professionals who miss subtle but powerful cues from their leaders. These cues often hold the key to unlocking senior-level opportunities — but interpreting them requires stepping outside of your own perspective and into the mindset of those at the top.
This article will help you decode the hidden language and behaviours of your boss and stakeholders, so you can connect the dots and position yourself for growth. We’ll explore the subtle signals you might be missing, provide a practical 5-point action plan, and share a case study to show how this works in practice.
Why Reading Between the Lines Matters
In leadership conversations, what’s not said is often just as important as what is. At senior levels, communication is rarely direct — leaders expect you to interpret their needs and demonstrate initiative.
Here are some examples of hidden words and actions that developing managers might overlook:
Hidden Words
Hidden Actions
A 5-Point Action Plan to Connect the Dots
To interpret and act on these signals effectively, follow this practical action plan:
1. Listen Actively and Ask Clarifying Questions
When your boss or stakeholders give feedback, listen carefully and, if needed, ask clarifying questions such as:
This not only shows initiative but also helps you understand their expectations.
2. Observe Non-Verbal Cues
Pay attention to body language, tone of voice, and timing. For example, if your boss seems distracted during a meeting, it could signal that your proposal isn’t aligned with their priorities. Adjust accordingly.
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3. Shift Your Perspective
Stop viewing situations purely from your own point of view. Ask yourself: What does my boss or stakeholder need to achieve? How does my role fit into their bigger picture? For example, if they mention “strategic thinking,” consider how your work impacts other teams, customers, or the company's long-term vision. Show that you understand and are working toward those outcomes.
4. Be Proactive
Don’t wait for explicit instructions. If your boss mentions “taking on more responsibility,” volunteer for a challenging project or identify a problem you can solve. This demonstrates leadership and initiative.
5. Build Relationships and Visibility
Actively network with senior leaders and peers in other departments. Attend cross-functional meetings, participate in company events, and showcase your work. The more people who recognise your value, the stronger your position for advancement.
Case Study: Connecting the Dots in Action
Let’s look at Jane, a mid-level manager in a tech company, who worked her way into a senior leadership role by interpreting her boss’s subtle signals.
The Situation
Jane’s boss frequently mentioned that she needed “more exposure” and advised her to “think more strategically.” Initially, Jane thought this meant attending more meetings and focusing on completing her projects efficiently. However, despite her hard work, she wasn’t being considered for senior roles.
The Shift
Through coaching, Jane learned to step into her boss’s perspective. She realised that “more exposure” meant raising her profile across the company, not just within her team. She also understood that “thinking strategically” required aligning her work with the company’s long-term goals.
The Actions
The Outcome
Within six months, Jane’s efforts were recognised. Her boss praised her for stepping up, and she was promoted to a senior management role with a clear path to the C-suite.
Ready to Connect the Dots in Your Career?
Reading the language and behaviour of your boss and stakeholders is a skill that can transform your career. By understanding their subtle cues and aligning your actions with their goals, you can position yourself as an indispensable leader.
If you’re ready to take the next step and need help connecting the dots, work with The Breakthrough Coach to achieve your career aims. Many others have done so with significant success — and so can you. Let’s unlock your leadership potential together.
Portfolio of work to include: Program Manager for ARC Healthcare, Health, Nutrition & Wellbeing Coach at Zest4living, Founder & Corporate Wellbeing Facilitator & Trainer at Capella Academy, Textline Volunteer at Shout
1 个月Great article, really love the hidden actions and hidden words!