Connect Reply?Transforms Insurance with the Connected Home System??

Reply and Microsoft are revamping age-old business models, increasing the frequency of positive customer contact, and helping customers proactively prevent or reduce their insurance claims with the Connected Home System from Connect Reply.  

Connect Reply is one of the many highly specialized companies within Reply, a leading consulting, systems integration, and digital services company which helps industrial organizations define and develop business models to optimize and integrate processes, applications, and connect devices using new technology. With Connected Insurance customers can detect and respond quickly to emergencies such as high humidity, water leaks, or even fires in their home, office, or other insured property and minimize damage while reducing insurance claims.  

This end-to-end IoT solution includes a range of Azure Certified Devices and smart sensors, along with monitoring and notification systems, a management console for the insurance company, and an end-user mobile app. The solution is offered with a set of pre-packaged use cases so that any insurance company can easily and quickly integrate it into their customer offer. Reply can also engineer custom hardware solutions for insurance companies, thanks to the experience of Reply Labs in the design and manufacturing of IoT devices, so that insurance companies can tailor the solutions to their own needs, before seamlessly rolling it out under their own brand.  

Azure Certified Devices are enabled using Plug and Play, which allows developers to confidently select from a list of already certified and proven devices that are automatically integrated. This eliminates the time-consuming and expensive effort associated with integrating thousands of devices, some of which have inconsistent quality and device behavior that plagues many IoT initiatives. Plug and Play instantly connects and auto-configures Azure Certified Devices to the insurance company’s monitoring system, and as a result, homeowners can easily install or replace devices in their home without ever needing a technician. By incorporating Azure Certified Devices and Plug and Play, Connected Insurance can be brought to market quickly, greatly increasing the adoption rate for insurance companies.  

For years, insurance companies have operated under age-old practices and principles. Finally, with internet of things (IoT) they can now empower customers to proactively protect their homes and property, rather than simply respond to events. And with consumer adoption of digital devices for the homes growing at over 23% year over year, Microsoft’s partnership with Reply Connected Home comes just in time.  

Together Microsoft and Connect Reply are providing the means for insurance companies to save money and leverage new technologies while ensuring that customers feel safer where it matters most – in the places they live, work and play.