Confluence For Teams - Part 3 / 14

Introduction

This is a part 3 of a 14 part free cartoon-based course, Making Confluence Work, that I created for my Learn By Cartoon site back in 2017. The course is now entirely free, and runs for 1.5 hours, split into 14 parts of 5 - 10 minutes. Although there have been some cosmetic changes to Confluence since, this content is still relevant for teams.

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The Basic First Steps in Collaboration with Confluence

Confluence is not just a wiki - it is a team collaboration tool. To make the most of its collaboration features you must understand what these features are, and why they were actually developed. Some of them are similar to Facebook for a good reason. Most organisations I've worked with miss these fundamental steps, seeing them as somehow unimportant. Most go straight into 'fill it with content'. But without understanding the platform's collaboration basics, you dilute the power of Confluence right from the start.

• Take across the personal identity lessons from Facebook, so people in diverse parts of the business know who they are actually interacting with, especially your role within your team. This gives valuable context.
• Create an identity and a Team Space for your Team, so your teams have visibility.
• Learn to use the Dashboard Feed correctly, to receive targeted business or team updates that are actually relevant to you.
• Sign up for news aggregators to feed business changes into your inbox.
• Learn the proper use of BLOGS in Confluence. They are best used for Team & Project updates that can then be picked up by other teams and individuals of the dashboard feed, or news aggregator emails - increasing everyone's understanding of the business.