Choosing Conflict Resolution Styles
Grant Herbert
Empowering today's great professional services technicians to become exceptional leaders | Executive Coach | Team Coach | Leadership Trainer and Mentor | Inspirational Keynote Speaker | Mental Health Advocate
Do you have a single go-to style that you use in conflict, or are you able to switch and adapt depending on the situation?
Well, it doesn't matter which one. Today, I will continue our conversation around conflict management by helping you understand the different conflict resolution styles.
Every one of us has our go-to style for managing conflict. This has been created by modeling from people in your life and from the experiences that you’ve had when you’re in conflict situations. Sometimes things went well, and other times they didn’t, so you adopted a style that you thought would work for you in all situations.
Unfortunately, this is not the case because not every conflict situation is the same. So, even though it's great to know what your particular go-to style is, you still need to shift and use other styles so that you can get that mutually beneficial outcome that we talked about last week. Doing so will help you get that triple win: a win for you, for the other person, and the greater good.
There are five particular styles that you can use in conflict resolution situations. What I want to do this week is just unpack them. I want to give you the opportunity to grab a resource to check your style and learn how to adapt to the other styles as you need to.
So let's just unpack these five styles to have a greater understanding of what they are. Then, you’ll look at when they're actually used for these different situations.
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1. Competitive.
2. Avoiding.
3. Accommodating.
4. Compromising.
5. Collaborating.
Understanding your go-to style is important. Then, opening up your mind to be able to use other styles in different situations is really going to get you a greater level of success in resolving disagreements.
Grant Herbert describes himself as an ordinary guy, with an outstanding wife and 5 amazing kids, who has a passion to help people escape the performance trap and regain their authenticity in every area of life. He is a Master Coach Trainer in Emotional Intelligence,?the founder of People Builders and the Institute for Social and Emotional Intelligence Asia Pacific.
Visit?www.grantherbert.com?to find out how you can connect.