Concentrix is Hiring for Customer Support Advisor and Associate (Work From Home/Office) Posts

Concentrix Recruitment 2024 (Work From Home/Office, Private Job Update) for Various customer support advisor and associate-forecasting (work from home/office) posts. All legible and interested candidates can apply on or before (30-08-2024) approximately. Further information about the Concentrix recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit and all other details/ information about these posts is mentioned in details below.

Job Location for Concentrix Recruitment 2024 -

For associate (forecasting) post, the candidates will be working from home and office as well as it has a hybrid work style and office location will be Bangalore. For customer support advisor post, job location for candidates will be Bangalore, Bhubaneswar, Chandigarh, Gurgaon, Kolkata, Visakhapatnam.

Name of Vacancies and Number of Posts - The name and number of vacancies per posts are mentioned below.

1. Customer Support Advisor

2. Associate (Forecasting).

Salary/Pay and Grade Pay - For associate (forecasting) post, the payable salary will be Rs 33,300 and for customer support advisor post, the payable salary will be Rs 23,000 per month approximately. (Note - Salaries mentioned are based on data from Glass-door, Ambition Box, etc. and may vary. The figures provided here are not fixed and are subject to fluctuations. Job seekers are advised to consider this variability while exploring opportunities). Further information about salary details is mentioned in the notification.

Responsibilities of Associate (Forecasting) -

• Responsible for forecasting and budget planning
• Updates the forecast with monthly/ weekly actual data and suggested improvements based on trend analysis
• Refines forecasting scenarios and generates final forecast
• Refines and capture data to be used as input to the models
• Designs and develops forecasting scenarios
• Generate short term forecasts, incorporating business impacts
• Maintain process documentation and tweak as per requirement.

Responsibilities for Customer Support Advisor -

• Provide customer support to clients through voice and non-voice
• Responsibility to follow up with customers
• Achieve the target assigned within agreed timelines, adhere to quality guidelines
• Gain knowledge of the clients products/ services
• Provide prompt, reliable and accurate information to customers
• Ability to identify solutions based on established processes and procedures

To know more about responsibilities, visit the notification.

Age - For this recruitment, candidate age must be at least 18 years. There is no upper age limit mentioned for this recruitment.

Educational Qualifications - The educational qualification details for this post is mentioned below.

• Customer Support Advisor - {12th Pass or a graduate degree in any discipline}
• Associate (Forecasting) - {a graduate degree in any discipline with minimum six months of experience in a BPO/ contact center environment}.

To know more about educational qualification details, then go through the notification.

Knowledge/Skills and Additional Information Required -

• Knows, understand and appropriately applies technical/ soft skills, methods and processes required for the position
• Keeps current with new and updates program information in the field
• Strong business acumen
• Strong communicator and decision maker
• Strong computer navigation skills and PC knowledge
• Ability to rotate shifts as needed
• Good typing speed
• Strong oral and written communication skills
• Highly proficient in Microsoft Office
• Strong attention to detail
• Document activities, to read and interpret information
• Strong writing and presentation skills
• Good computer and database skills
• Content development plan
• Personal development
• Understanding of business model and current content structure.

To know more about skills required, visit the detailed notification.

Selection Method - For Concentrix recruitment, the candidate will be selected on the basis of shortlisting/ assessment test and virtual or field interview. If a candidate is shortlisted according to their desired qualification, he/ she will be intimated via registered mobile number or email id.

How to Apply - All legible and interested candidates have to apply online from the official website or from the given link.

Click Here to Apply Online

Candidates have to register themselves online. Candidates have to apply via online mode only. Applications sent via offline mode will be summarily rejected for sure.

Last Date for Submitting Application Form - All candidates must apply on or before (30-08-2024) approximately. After the last date, no application form will be submitted.

Application Fee - There will be no application fee for any candidate. Genuine recruiters never ask for money to schedule interview or offer a job. If you receive such calls or emails, beware as this might be a job scam.

Important Note - Application forms received after due date will not be entertained under any circumstances. Incomplete or late applications without enclosures will summarily be rejected without any reasons and correspondence. Therefore application forms must reach before the last date. Belated/ Incomplete applications are liable to be rejected.

Best of Luck