Comprehending School Process enhancement?

Bluehill Modern English medium High school is one of the big schools in Bhatnagar, Assam with over 3400 students and over 140 faculty members.

The student population is very diverse caste/tribe background and students from a variety of socioeconomic levels.

The campus is divided into an East Campus that consists exclusively of freshmen students and a West Campus that consists of Juniors through seniors.

The leadership team consists of a principal, 2 assistant principals, and a few senior teachers.

They want to be the best school in the nation!! That is the Vision!!

They were looking for opportunities to enhance the school's various initiatives to make it happen

They want to start with student attendance, student code of conduct adherence, and classroom management and discipline.

A committee has been created suggested by a few process consultants and recommendations are

• Create a culture of academic rigor and relevance.
• Recognize all students, faculty, staff, and community for their achievements
• Use data to identify what is essential to know
• Set high expectations that hold students and adults accountable for improvement
• Create a curriculum framework that drives instruction
• Provide students with real-world application of skills and knowledge.
• Create multiple pathways to rigor and relevance based on the student’s individual strengths.
• Obtain parental and community involvement
• Provide sustained professional development focused on improving instruction.
• Offer effective leadership development for administrators, teachers, parents, and community

The consultants started by analyzing the whole system.

The intention was to look into key subprocesses in an effort to make recommendations for system-wide improvement, thus improving the overall academic environment.

The consultants start the surveys and took many parents, teachers, and administrator interviews.

The consultants come out with process improvement, provided training, one-to-one discussions with the administration, leaders, teachers, etc.

The first step was to define the problem to be solved and provide a scope of the process to be improved.

The major problem was inconsistency and inefficient process.

The classroom discipline process varies as well as the discipline consequences given for various discipline infractions.

The student had to wait for a long time to clarify their counts.

Teachers are overloaded and taking a lot of time to address the concerns.

A stakeholder analysis was also performed to identify the critical customers and stakeholders that are impacted by the process to be improved.

The recommendation also highlights the classroom discipline process, action tracking process and closure regularly, and attendance improvement resolution

The consultant?show case?the value stream map, process flow diagram and key metrics for improvement

All issues will be documented through weekly team meetings by the team secretary.

Issues for resolution at the team level shall be settled by the team collectively.

Some of the people aspects also need changes

e.g.

• Be as open as possible
• Everyone is responsible for the success
• Be a team player. Respect each other’s ideas. Question and participate.
• Respect differences
• Be?supportive
• Practice self-respect and mutual respect
• Criticize only ideas, not people.
• Be?willing to make mistakes or have a different opinion

To execute all these, a detailed plan has been created.

A responsible person was identified to drive this plan.

Potential benefits to improving the discipline process include an enhanced academic environment to facilitate student learning, decreased discipline issues of repeat offenders, and decreased probability of potential liability issues regarding faculty usage of the disciplinary process

What do you think else can be done to make Bluehill the best school in the nation?

What else consultant did?

• Map the current process.
• Gather initial data and determine current process performance.
• Confirm key customer requirements of the process.
• Organize and stratify all data collected.
• Understand the root causes.
• Understand the capability of the processes.
• Develop relationships between variables.
• Analyze the process for value-added and non-value-added activities.
• Identify and eliminate process waste.

What do you think else can be done to make Bluehill the best school in the nation?