Compliance Crypt - Real Estate Horror Stories
Chantal Kowalski
Managing Broker/Broker of Record Unison - Jane Hoffman Realty and HM Commercial Realty | Licensed in Trading Services and Property Management | Kelowna, North Vancouver
As a Managing Broker, I am constantly prioritizing compliance in real estate transactions to ensure the deals adhere to the legal and regulatory framework set out by the Real Estate Services Act and overseen by the BC Financial Services Authority (BCFSA). My thought process is around protecting clients, agents, the brokerage and broader industry, by continually emphasizing compliance and maintaining ethical standards and minimizing risk.
Here are some lessons to avoid terrifying experiences as a Real Estate Professional:
The Haunted Listing: A Tale of Disclosure
On a stormy October evening, Realtor Alex received an urgent listing request: a Victorian mansion perched eerily on a hill, shrouded in decades of ghostly rumors. Determined to conquer fear with facts, Alex dug into the property’s history, revealing chilling events—previous owners reported flickering lights, unexplained footsteps, and whispers in the walls.
Haunted or not, Alex knew one terrifying truth: failing to disclose this stigmatized property status could have dire consequences. Compliance is never a ghost story, but ignoring it will surely haunt you—and your license—forever.
Lesson: Always disclose potential stigmatizations, no matter how spooky!
The Phantom Buyer
A real estate agent received an offer from a buyer who provided all necessary identification documents. After the sale closed, it was discovered that the buyer's identity was stolen, and the true individual had no knowledge of the transaction.
Lesson: Always verify the authenticity of identification documents and be vigilant for signs of identity theft to prevent fraudulent transactions.
The Hidden Ownership
A property in Vancouver was sold through a numbered company, concealing the true owner's identity. Later, it was revealed that the property was linked to money laundering activities.
Lesson: Understand and comply with beneficial ownership transparency requirements to prevent involvement in illicit activities and uphold the integrity of the real estate market.
The Failed Financing Fallout
A group of buyers entered into an unconditional contract to purchase a Kelowna home for $1,115,000 but failed to secure financing. The seller eventually sold the property for $740,000, significantly less than the original agreement. The court ordered the buyers to pay the seller approximately $363,000 in damages for breach of contract.
Lesson: Buyers must ensure they have secured financing before entering into an unconditional purchase agreement to avoid legal repercussions and financial losses.
The Basement Suite Disaster
An agent in Surrey marketed a home with an income-generating basement suite, claiming it was “fully authorized.” When the new owner tried to rent it out, they were fined by the city for operating an illegal suite, as the necessary permits were never issued.
Lesson: Verify the legal status of secondary suites and inform clients accordingly. Misrepresenting zoning and permit status can lead to major liability issues.
The Pre-Sale Agreement Trap
A realtor helped a client purchase a pre-sale condo unit in Burnaby without explaining the cooling-off period or risks involved. When market conditions shifted, the client wanted to back out but couldn’t, resulting in financial loss and claims of misrepresentation against the realtor.
Lesson: Always educate clients on pre-sale agreements, emphasizing critical terms like cooling-off periods and financial risks. Transparency ensures clients make informed decisions and protects the realtor from liability.
The Speculative Frenzy
During a peak in Kelowna's housing market, a property was listed emphasizing its potential for redevelopment. A bidding war ensued, with the winning bid at $2.45 million. However, upon discovering development challenges, the buyer attempted to back out, leading to legal disputes over misrepresentation and contract obligations.
Lesson: Accurate property representations are crucial. Sellers and agents must provide clear, truthful information to prevent legal disputes and maintain market integrity.
The Unseen Renovations
A seller listed a home that had undergone significant renovations without obtaining the required permits. The buyer, unaware of this, faced legal issues and additional costs to bring the property up to code.
Lesson: Ensure all renovations have proper permits and disclose any unpermitted work to potential buyers to maintain transparency and avoid legal complications.
Explore some of America's most haunting places via 3D virtual tours and uncover the chilling events that took place at each property. Thank you iGuide for sharing!
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BUYER BEWARE: How Do You Know if a House is Haunted?
Thank you The Canadian Real Estate Association | L'Association canadienne de l'immobilier for the chilling article and perspective on haunted or stigmatized properties.
Some buyers are more sensitive to the idea of paranormal activity, while others remain completely unfazed. What’s considered haunted can vary greatly from one person to another, making it a rather subjective topic.
If you believe in the possibility of ghostly encounters, it’s a smart idea to share that with your REALTOR? before starting the house-hunting process.
While REALTORS? are required to disclose “material latent defects”—serious, hidden issues with a property that wouldn’t be easily spotted during a standard inspection and could make the home dangerous or uninhabitable—being "haunted" doesn’t fall under this obligation. It may, however, be viewed as a psychological “stigma.”
What is a "Stigmatized" Home?
A spooky vibe alone isn’t enough to label a home as haunted. However, if something genuinely disturbing has taken place on the property, it might be considered “stigmatized.”
The Real Estate Council of Ontario (RECO) describes a stigma as a non-physical, intangible factor that could trigger a psychological or emotional reaction from a potential buyer.
Examples of stigmas that may influence a buyer’s decision include:
Stigmas can be tricky to define, and there aren’t any specific laws requiring sellers to disclose them to buyers.
For instance, if a murder occurred in a house, it’s likely to deter many potential buyers. However, the impact of a stigma often comes down to individual perception; what one person sees as a drawback, another might see as an opportunity.
While some people may be attracted to a great deal on a stigmatized property, it’s wise to be cautious. That seemingly good bargain could come with future challenges.
Even though there are buyers searching for affordable homes, they may not be comfortable with a property linked to a past tragedy, especially since it could impact the home's resale value.
Rule out Physical Issues First
It’s no surprise that older, creaky homes tend to make people more uneasy compared to new builds. Older houses are usually less insulated from the elements, which can lead to sounds like popping, creaking, and groaning as the wood reacts to changes in humidity and temperature.
If the home has an eerie vibe but no suspicious history, the cause could be structural issues rather than something supernatural. Unusual noises or flickering lights are often the result of electrical problems, a noisy furnace, faulty wiring, or aging pipes—not a restless spirit.
It’s always a good idea to bring in a certified home inspector to ensure there are no hidden issues with the property.
Sometimes, haunted is a selling feature
Living in a community known for paranormal activity can actually be a benefit, especially if you’re in the short-term rental business.
There are plenty of thrill-seekers who actively look for a stay in a supposedly haunted B&B or hotel. While most people wouldn't want to live alongside a ghostly presence full-time, the idea of spending a night or two in a haunted location can be an exciting draw for tourists.
Ultimately, it’s a judgment call
Whatever type of home you’re hoping to find—or steer clear of—make sure to do your research and always partner with a REALTOR?.
If you’re drawn to the thrill of a spooky deal, there could be a chilling opportunity waiting for you. Just remember: buyer beware!
Have a safe yet terrifying Halloween!