The age of artificial intelligence defines a clear mission. In short, we need to find smarter ways to run an increasingly digital business. Engineering services are not enough. We've redesigned business management to follow Moore's Law for change speed. But as we approach the many possibilities, we must find better ways to manage the new assets and skills that are created and deployed in every organization every day.
We highlight three arenas in which a new leadership mandate is playing out :
- Transformation: Change is no longer localized, it is systemic. The age of AI is driven by a relentless drive for systemic change. Our new engine of change appears to be tackling all industries globally at roughly the same time, rather than a series of separate waves of technological innovation as the Industrial Revolution spreads across industries and regions. Like the Industrial Revolution, the age of AI is transforming the economy. However, the speed and width of the impact appeared to be many times greater. It will take less than a hundred years for digital transformation to penetrate all industries.
- Community: The potential of communities to take the lead in solving a new generation of problems is enormous. Communities can be a huge asset when it comes to overcoming the challenges posed by digital operating models. A new type of organization modeled after the open source community, but with a potentially broader and stronger mission, playing a key role in addressing many of the problems facing our digital economy and society, from algorithmic bias to fake news. With enough eyeballs, all bugs are temporary. We believe that communities are vital to the health and vitality of the economy, and that key community leadership must be reinforced, secured and strengthened. It makes sense for us to increase investment in the shaping crowds and innovation communities, using the kind of fair and dynamic governance systems introduced by open source projects to drive the kind of monitoring, immediate response and long-term improvements that have been proven over the years.
- Inspiration: While everything that can be automated becomes automated, everything that cannot be automated becomes more valuable : that is, the ability to take initiative, creativity, the ability to experience emotions and generate them in customers and partners, trust and collaboration with others. These are complex human capacities that can only be obtained through a reinvented management around a simple idea: "motivation comes from within”, from the desire to do well, from the desire to do something beautiful, from the desire to contribute to something useful, from the pleasure of learning and developing, from being a better person,?the desire to meet others. Therefore, leadership must be based on inspiration and not only on external motivations: salary, bonus, career, status.
