Community Care Partners Names Sonali "Soni" Pu?ales as Vice President of Operations-Eastern Division

Community Care Partners welcomes?Sonali "Soni"?Pu?ales as the new?Vice President of Operations- Eastern Division. Soni will oversee operations for SouthStar, BestMed and Coastal Urgent Care clinics. We spoke to Soni about?joining the CCP family and the journey that brought her to our team.

"My excitement about?joining the team, especially during the interview process, came when I had an opportunity to meet a lot of great minds and awesome?team members. There is?a lot of capability, intelligence and experience here. Healthcare is a new avenue for me, but I'm confident in this role because of the support I?received off the bat. It was without hesitation, team members told me 'We have your back'. We want you to succeed because now you're?one of us. You bring something valuable to the table and we will give you the rest'. That type of culture is invaluable," said Soni.?

Soni has?lived and worked all across the country. She was born and raised in Miami, Florida where she?graduated from?Florida International University. After graduation, she headed to Texas to begin her?career.?Soni said it was a job in Dallas that shaped her into the leader she is today, "I was working under a newly promoted?store manager named Rodney. I was young and naive and thought I had the world figured out back then, but Rodney pressed the reset button. He challenged me,?empowered me and gave me room to grow. It's why empowering people and helping them flourish is a key component of my management style. It's?all about relationships and people who influence you and?change the course."?Soni career journey includes multiple?leadership?positions at a few companies, including?a successful career as?Regional Vice President for Banfield Pet Hospital.

As Vice President of Operations for the Eastern Division, Soni is looking forward to working closely with the SouthStar, Coastal and BestMed clinics. Soni is familiar with de novo?rollout?and?acquisition?transition processes?and hopes to continue to build out those capabilities?at CCP.?"I want to help our teams smoothly integrate, learn new systems and processes and most importantly?adapt to changes. We just have to keep our purpose in mind and remember it's all about the people. They're why we put in the hours and maintain love for our teammates," said Soni. Soni has only been on the team for a short period of time?but said she has already witnessed?care that is personal, "When I hear that, I think of empathy.?I think I’m going to receive?treatment that is tailored to my needs, acknowledging my fears and knowledge gaps." Soni had the opportunity to tour the BestMed clinics in East Texas and was blown away by the warm welcome, "“It felt like a mind-blowing Disney experience. The gold standard. That's what I equate it to." Soni is looking forward to working with the team in continuing to move in the right direction.