The Communications Mining is here
Today the new addition to the UiPath AI powered Automation Platform went in GA mode.
The Communication Mining is a nice addition to the Discovery capabilities of our platform, that already had the Process Mining and Task Mining.
You can read about this amazing technology here.
"UiPath Communications Mining is a new capability to understand and automate business communications. It uses state-of-the-art AI models to turn business messages—from emails to tickets—into actionable data. It does this in real time and on all major business communications channels. The product helps businesses cut costs, improve service, and scale faster by removing inefficient processes and automating transactional customer requests. All through a simple, no-code platform anyone can use: UiPath Business Automation Platform.
UiPath Communications Mining harnesses the latest advances in AI and machine learning (ML) and makes them business-ready. Our LLM consistently and accurately extracts the most important information from masses of communications, and in a way that’s safe and reliable for the enterprise. Business users then rapidly train the model, tailoring its output to the exact needs of the business. This is achieved through a simple training interface that guides users through the process from end to end.
Our ML models can be fully trained and put into production in a matter of hours. No coding or technical ability required.
You can read more about this, in the article written by George Barnett , the Product Management Director for Communication Mining.