Communication Is Not A Two-Way Street
Mark Rapier CMAS, ALC
Trusted Guide | Author | Lifelong Learner | Corporate Diplomat | Certified M&A Specialist | Certified Life Coach
Today's second topic is 'The Myth of the Work Family.'
Word Count: About 1,100 words, with an approximate reading time of 4 to 6 minutes. ?Please share your thoughts in the comments.
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Links to purchase the books discussed in this newsletter can be found on my website's recommended reading page.
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A chapter in my book describes communication as a five-step process.
This structure implies a linear process. ?But the reality is people read from their point of view, which is always different from the author's perspective. ?It comes in from a different direction. ?Rather than a two-lane road, communication occurs at the intersection. ?When there are multiple recipients, the intersection becomes a roundabout.
Jeremy Connell-Waite shares excellent content about communications and storytelling on LinkedIn, and his Tell Better Stories website. ?He shared a short clip from the University of Chicago's Leadership Lab. ?The lecture makes several points we should consider when writing for developing presentations.
The video is long but well worth a listen.
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The Myth of the Work Family
A recent LinkedIn Post by Hanna Larsson caught my eye. ?She explores why Netflix refers to itself as a professional sports team rather than a family. ?This is absolutely true and too many companies do not realize this.
The Texas Rangers have a sign on the wall of their spring training facility that lists three important statements about being a good team: Compete With Passion, Be a Good Teammate, and Dominate The Fundamentals.
Compete With Passion – To be effective in business, you have to be willing to give it everything you have to be your best and stand out in your markets. ?What is unsaid is that in addition to passion, you must compete with integrity. ?A reputation for integrity enables firms to attract good talent and build strong customer relationships.
Be A Good Teammate – Everyone was to have a successful career. ?Individual success does not come at the expense of the team. ?To be your best, you must work to help everyone around you be their best.
Dominate The Fundamentals – Sports teams have an abundance of metrics to measure performance. ?The brutal reality is that athletes lose some of their edge as they age. ?In many respects, the fundamentals never change. ?In business, the fundamentals change and new ones, like generative AI, are added. ?To be successful, we must always master the fundamentals.
Great teams care about the individual and treat them with dignity and respect. ?They are also pragmatic. ?They trade and release players in a never-ending effort to improve. ?Businesses are no different. ?They will let go of people. ?They will acquire and divest operations. ?
Businesses fail to measure up to sports teams in two ways. ?When they try to be families rather than teams, they create and unrealistic trust relationship. ?This results in a sense of betrayal when tough business decisions are made. ?Most business also do poor job in helping their people understand what their fundamentals are and what it means to dominate them.
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What I'm Up To
Hanging out in Atlanta with the grandkids while my daughter recovers from surgery.
We are planning a short road trip to see the eclipse with several friends.? We could watch it here but a road trip sounded fun.? We are also going to spend a couple of days in San Antonio.
领英推荐
Chips and Salsa: Snack-sized news and posts
Many of my friends have said Dune Part Two is better than Part One.? Articles are saying the same thing as if it is a shocking revelation. ?This is not a surprise. ?Part One ends with a cliffhanger; Part Two finishes the story.
Deep conversation requires you to ask good questions and pay attention to the answers. ?This focus on the other person is what makes for building a good relationship.
Build on your strengths. ?Focus strategic investments on initiatives that are one or two degrees of separation from your core.?
The pandemic disrupted how people work. ?It will take even longer for things to settle down.
A few good puns from The Far Side.
Not only does delegation unleash your team's potential; it also unleashes yours.
Move? more, eat less, eat better.
More on daylight savings time.
Quotes
“Strength does not come from physical capacity. ?It comes from an indomitable will.”
- Mahatma Gandhi
“Pessimism leads to weakness; optimism to power.”
- William James
“The people closest to me determine my level of success or failure. ?The better they are, the better I am.”
- John Maxwell
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You can order The Leader With A Thousand Faces on the Recommended Reading Page of my website.
My goal is to make this newsletter as interesting and valuable as possible. ?Please share your thoughts and suggestions for improvement. ?If there are specific topics in leadership you would like me to focus on in future issues, please send them my way.
You can also follow this newsletter on Medium, a great place to explore interesting ideas.