Communication lessons from Ma
Article originally published in Reputation Today, on September 19th, 2023 #LeftBrainRightBrain

Communication lessons from Ma

It’s been a little over two months since Ma (my mother in law, Nilima Mukherjee) left us. I often used to jokingly say that we had the best relationship ever because we never ever fought about anything. The reason was simple – we did not share a common language to communicate. My Bengali (I’m not proud to say) is limited to food words and rude words. Kacha Longka. Noon. Deem and a few unmentionable phrases are the extent of my vocabulary. Ma’s conversations with me in English were her giggling like a school girl when she used to say “happy birthday Nikhil…what are you doing today?” To which I used to reply in my broken Hindi “Dinner ke lea hum Chinese khana order kar raha hai”

Communication does not need a common language. Over the last 23 years that I have got to know her she has spoken to me in many different ways. Here are a few of the things that she has shared with me in her own inimitable way.

Communicate by example. Ma was the poster girl of “Keep things tidy and clean”. Wherever she went she was always organising and tidying things up. In her own home too, her cupboard was legendary for having a place for everything and also everything always being in place. The bed had to be made in a particular way. The pillows kept just so. Things in the refrigerator had to be reordered and reorganised by her or else she would lose her cool. Towels and clothes that that were put out to dry had to be in their rightful places. The list is endless and her energy to keep things clean was never ending. And oh yes she did love to dress up and go out. She cleaned up well. Her saree was always ironed and every pleat was just perfect. She took great care of herself and her appearance.

Communicate what is important. For Ma there was one simple rule. Family must come first. Food was at the heart of bringing the family together and meal times were when she was at her busy best. Completely in charge she had her way with who ate what when and where. I was introduced to many of ma’s recipes which have become part of my life now. Her lau dal, her egg fried rice, her tok chuttnies and so many other recipes that have found their way into our home remind me of her. She is still with us at meal times on so many days.

Communicate by learning how to draw boundaries. Try talking to Ma in the evenings when she was engrossed in her TV serials and she would ignore you. At best you would get a monosyllabic response. That was her “me time” and she made it amply clear that she did not want to be disturbed. While she was never disagreeable, you would for sure know when Ma disagreed with something.

Communicate by being kind and gentle. Actions speak louder than words. In all the years I knew her I never heard Ma raise her voice or say an unkind thing about anyone. She kept to herself mostly and did not want to be a burden on anyone. Being quiet can coexist with being strong. She endured many difficulties with a smile in her face and a twinkle in her eye. She took pleasure in small things. Shopping for others was one of her greatest joys. A trip to Delhi was incomplete without at least 3 trips to Sarojini Nagar. One to survey all that was on offer and sample the goods. One to do some serious shopping. And then one to go back and get those things she should have bought but then decided again that she better buy them. Nearly all her shopping was for the family and she would take great care to pick something out for each person.

Last but not least Ma was a big believer in “A massage a week does wonders for the body and mind”. The fact that she got to the grand old age of 90 and was out and about enjoying life makes me think there is merit in living life like ma. Keep it simple. Family first. Be kind. Look after yourself and others.

For two people who hardly conversed she certainly found a way to communicate plenty with me. A perfect reminder that communication is 90 percent action and 10 percent words.

The Dalai lama’s wisdom about living a good life comes to mind. “What is the meaning of life?… To be happy and useful” Methinks Ma had figured out the meaning of life. She was happy and she always found a way to be useful.

We miss you Ma and even though you are not here with us, in many ways you still are because you taught us well. We will be happy and find ways to make ourselves useful….today and tomorrow and every day that we have left of this gift called life. Bhalo Theko (Stay well in Bengali).

P.S. The picture of Biscuit and Ma is a wonderful reminder that there are so many ways to communicate without saying a word. I am sure they are together right now enjoying each others company.

ROHIT PATEL

Advocate...Gujarat Highcourt-SIENCE 1987...Ex. Municipal Corporator in Ahmedabad ( 1976-1993)...Ex.-Director -GIDC..(1990-1994 )-Ex. Member -Textile committee of India...President-IPLST_NGO-Social worker and Politician

11 个月

WISH U A HAPPY HAPPY ENJOYING BIRTHDAY... GOD BLESS U WITH A HEALTHY, WEALTHY & PROSPEROUS LIFE... ROHIT PATEL...

回复
Christina George

Storyteller | Writer | Editor | Content Strategy | External Comms | Internal Comms |

1 年

Such kind and wise learnings. May she rest in peace

Rahul Mishra

Brand aficionado & story teller

1 年

Very sorry to hear of her demise - my heartfelt condolences to you...

回复
Nikita Bhargav

Head of Brand Success @ NITTYGRITTI | Driving success with AI

1 年

Really resonate with what you said ????

Jayoti Lahiri

Senior Mentor - Promise Foundation

1 年

What a tribute to MA. So well written. I know how Deepa feels.

要查看或添加评论,请登录

Nikhil Dey的更多文章

  • My Blue Striped Shirt & An Ironing-Table

    My Blue Striped Shirt & An Ironing-Table

    One month ago, I packed an overnight bag and jumped onto a plane to be with my dad. In that month, I travelled from…

    11 条评论
  • Gift yourself some ‘Youtori’

    Gift yourself some ‘Youtori’

    I came across this beautiful Japanese word, ‘Youtori’ in an Instagram post on a Sunday evening. The closest single word…

    3 条评论
  • The sounds and smells of home

    The sounds and smells of home

    It’s been 33 years since I left the arms of Madras. In those 3 decades much has changed in Chennai and my life.

    20 条评论
  • Exact Change & Hot Coffee Can Be A Game Changer

    Exact Change & Hot Coffee Can Be A Game Changer

    Getting discharged from a hospital can be a time-consuming and tedious process. It’s a bit like being on a slow local…

    2 条评论
  • The Human Touch

    The Human Touch

    My first flight from the quaint little Mysuru airport was a pleasurable experience. Right from the moment we got out of…

    2 条评论
  • Searching For A Surgeon

    Searching For A Surgeon

    “Is he a good doctor?” ; ”Which are the best hospitals for this particular procedure?” ; “How much does it cost?” and a…

    3 条评论
  • No speeding

    No speeding

    “Safety always first, speed second sir” is the answer I got when I asked our always smiling driver in Sri Lanka what…

    5 条评论
  • Echoes of Expectations

    Echoes of Expectations

    Listening and responding to the expectations of others is important. Doing it in a way that honours who you are at your…

  • Take a chance on change

    Take a chance on change

    The dance between chance and change popped into my life by chance, as part of a podcast I was listening to. I was…

  • Free Samples and the stories they tell…

    Free Samples and the stories they tell…

    On a Sunday morning, as I was heading purposefully toward my boarding gate at the Mumbai airport, I spotted a stall…

    12 条评论

社区洞察

其他会员也浏览了