Communication with the Doctor

Good communication between doctors and patients is crucial for better health outcomes. It's a teachable skill that medical students can improve through training. The Accreditation Council on Graduate Medical Education and the American Board of Medical Specialties recognize interpersonal communication as a core competency.

Effective communication:

• Prevents medical errors
• Improves health outcomes
• Strengthens patient-provider relationships
• Maximizes limited interaction time

To ensure respectful communication:

• Use proper forms of address like Mr., Mrs., or Ms.
• Create a comfortable environment for older patients.
• Take time to establish rapport and avoid rushing.

Active listening, empathy, and avoiding medical jargon are essential. Additionally, be mindful of language differences and provide written summaries of key points.

Compensate for hearing deficits by speaking clearly and facing the patient. For visual deficits, ensure adequate lighting and provide large print materials or alternative formats as needed.

While most seniors face major adjustments when transitioning to an elder-care community, Jewish seniors face additional challenges. Not only do they lose their homes, and many of their friends, but they also lose ties to their cultural heritage.? This is where the Jewish Pavilion, a 501(c)3 non-profit, steps in.? The Pavilion provides friendly room visits, and festive holiday celebrations to 450 Jewish residents in fifty facilities for seniors.? The Jewish Pavilion promotes inclusion, and thousands of seniors of all faiths are welcomed into our programs. www.JewishPavilion.org

The Orlando Senior Help Desk (407-678-9363) has helped over 10,000 callers. This free information and referral service alleviates caregiver stress while giving advice on all types of elder issues. www.OrlandoSeniorHelpDesk.org

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