Communication Do-Overs

Communication Do-Overs

Charmaine Hammond, MA, CSP Charmaine Hammond, MA, CSP

Charmaine Hammond, MA, CSP

Navigating Conflict | High Pressure Communication | Workplace Culture | Workplace Collaboration | Speaker, & Trainer | I help teams Work Better Together. #SupplierDiversity. WBE Canada Certified business.

发布日期: 2021年6月26日
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Ever caught yourself thinking "YIKES! Did I just say that?" "Did my inside voice speak out loud?"

We've all been there... sometimes the words that escape our lips are not stated (or understood) the way we intended. Feelings get hurt, trust is damaged, drama ensues and sometimes conflict worsens.

This was exactly what Melinda and I were talking about when I was a guest on her podcast.

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You can listen to the podcast here: https://melindavanfleet.com/episode-90-how-to-quickly-improve-your-communication-w-charmaine-hammond/

We talked about why "AND" is better than "BUT" in volatile conversations, how to ask open ended questions especially when you get stuck, and how to do the "do-over" (or what I call the mulligan).

Enjoy the conversation.


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