Communicate These 3 Topic Objectives to Make Meetings More Effective & Avoid Conflict
Kirsten Ross Vogel, MHRLR, SPHR
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In today's fast-paced business world, meetings are a common occurrence. Whether it's a team update, project brainstorming session, or strategic planning discussion, effective meetings play a crucial role in driving organizational success. However, without clear objectives, meetings can easily become unproductive and lack of clarity about the role each member will play can lead to conflict within the team.
Have you ever had the debate that seems like it would never end when all you wanted to do was share information for a swift update? Or, how about a department head who delays communication about a new project out of concern that others on the team will want to make decisions for them? Trust me, I’ve seen it all and happily, there is a simple fix. You’ll be amazed at how well this works! To avoid these pitfalls and maximize the potential of your meetings, it is essential to communicate clear objectives for each agenda item. Identify and use these 3 to avoid most misunderstandings. Implementing this simple fix has helped many of my clients over the years.
Topic is For Your Information (FYI):
Sometimes, a meeting topic is shared purely to provide information or updates to team members. In these situations, it is important to clearly communicate that the purpose of this agenda topic is to share information, and no decisions or discussions are expected. By setting this objective upfront, participants can come prepared to actively listen and absorb the information being presented. This also helps avoid unnecessary conflicts that may arise when individuals feel compelled to debate or propose alternative ideas during a topic that is solely intended for informational purposes. Additionally, clear communication of the FYI objective allows team members to allocate their time and energy accordingly, preventing frustration or misunderstandings.
?Topic is For Discussion Only:
In certain cases, an agenda item may be added to gather input from team members on a specific topic, but the ultimate decision-making authority rests with a designated individual. When this is the case, it is crucial to communicate the objective of the meeting as "For Discussion Only". This ensures that participants understand their role is to provide insights, share perspectives, and engage in constructive dialogue, but the final decision lies with the decision-maker. No high jacking allowed!
By establishing this objective, potential conflicts arising from unrealistic expectations or disagreements about decision-making authority can be preempted. Team members can focus on presenting their ideas and arguments while respecting the decision-maker's role, fostering a more harmonious and effective meeting environment.?
In addition, it will encourage decision-makers to share in a timelier fashion. No need to hide that new project out of fear that they’ll lose decision-making control.?The organization gains benefit of differing perspectives while there is still time to implement new ideas or shift course.
Topic is "For Discussion and Collaborative Decision-Making":
Collaborative decision-making is often the preferred approach in many organizations, particularly when it comes to important matters or initiatives that require diverse expertise. In such instances, it is crucial to communicate the objective of the meeting as "For Discussion and Collaborative Decisio-Making."
This ensures that all participants understand that their opinions and contributions will play a vital role in shaping the outcome and gives them time to adequately prepare. By explicitly stating this objective, team members are encouraged to actively engage in open discussions, offer alternative perspectives, and work towards a shared decision.
Clear communication of the collaborative decision-making objective can enhance trust, foster a sense of ownership, and minimize conflicts that may arise from feeling excluded or unheard.
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I know it seems simple but give these 3 specific topic objectives a try. ?The outcome will amaze you.?
And....while we’re at it, here are some additional general tips to make meetings more effective and reduce conflict:
1.???Prepare an agenda: Share an agenda with participants before the meeting, outlining the key discussion points, topic objectives, and expected outcomes. This allows everyone to come prepared and ensures that the meeting stays focused and on track.
2.???Encourage active participation: Create an inclusive environment where all team members feel comfortable expressing their thoughts and ideas. Encourage active participation by asking open-ended questions, seeking diverse perspectives, and actively listening to others. Remember to show appreciation to participants and invite less enthusiastic sharers to speak up.
3.???Establish ground rules: Set clear ground rules for the meeting, such as respecting each other's opinions, allowing everyone to speak without interruption, and focusing on the topic at hand. This helps create a respectful and collaborative atmosphere.
4.???Allocate time effectively: Consider the complexity and importance of each agenda item and allocate time accordingly. Avoid rushing through critical discussions or spending excessive time on less significant matters. And use a timekeeper to keep the meeting on track.?Good facilitation is key. Off ramps to new discussions should be documented and tabled to a future meeting.
5.???Document decisions and actions: Assign someone to take minutes during the meeting, capturing key decisions, action items, and responsibilities. Share minutes with all participants.
6.???Make sure there is follow through on decisions and assigned actions:?Action items and responsibilities require deadlines to create follow through. Hold the team accountable. Commitments made in the meeting are only as good as the actions that happen afterwards. Without follow through you will be repeating the same meeting over and over like it’s Groundhog Day and who wants that??
Question:
Often clients will ask how often teams should meet and for how long. My answer: There is no set optimal rhythm. If you are asking the question, you likely need to shift something in the meeting structure OR have challenges to address within the team. How is communication? Does the team have good follow through??Do you decide and then re-decide or do decisions lead to action? Are decisions sound and created with varying perspectives? Are there ample comfortable opportunities for employees to add their perspectives and share challenges?
I could go on……If you'd like to chat about meeting effectiveness, team follow through or other team strategies schedule a call with me.?I’m here to help. Click here to Schedule
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