Commport Newsletter - Jan 2023
Commport Communications International, Inc.
Because making your business more efficient is our business.
We like to look back over the last year and share accomplishments, growth, and future goals internally and this year we want to share a couple with you. As you are the reason we are here, we hope you can see; making your business more efficient IS our business.
Top moments of 2022
Headquarters Move: After 12 years at our former address, Commport moved into a custom built, much larger, modern facility to accommodate our continued growth.
New Team Members: Speaking of continued growth, Commport hired 6 new employees in 2022!
Support and Customer Satisfaction: Our rockstar support team has reduced support case cycle time by 60% and findings from our annual survey has shown an overall customer satisfaction score of 82%
Security: Security Operations and the NetAdmin Team implemented many new technologies to protect our customer and employee data. Security is always top of mind at Commport.
“Success is the progressive realization of a worthy goal or ideal.”
-- Earl Nightingale
January is when we start to work towards the new goals and objectives we set for ourselves each year. We create our company goals by adhering to our three guiding principles; Community, Pride and Perseverance.
2023 Goals:
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Champion a culture of customer experience excellence to provide strategic advantage in the market
Deliver solutions with excellence in reliability and service.
Champion a culture of security to protect valuable data.
By sharing these goals with you, we hope to share how we measured up at the end of the year.
We're looking forward to working with you all in 2023!
Happy New Year
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