Common Sense = Business Intelligence= Structure
Philip Hoyt CAWC
![Philip Hoyt CAWC]()
Philip Hoyt CAWC
Empowering clients to control costs and mitigate risk with business intelligence
Yesterday I was invited to participate in a staff meeting with one of my valued clients. ( yes I worked on a Sunday)
This meeting entailed a lot operational procedures, and my part pertained to auto safety, simply because this client is in the Para Transit industry.We touched on many things including: distracted driving, driving for conditions, and what not to do in the event of an accident ( and or what to do)
What I realized is that many employees do care, and want to do the right thing… However we as the Company need to give them the tools to do it.
Structure is good for everyone, setting rules guidelines, and parameters allows employees to know; who, what, when and how on their own... only if we let them!
Empowering clients to control costs and mitigate risk with business intelligence
9 年I only talk on blue tooth And someday when someone dies because dispatch does not comprehend the danger of rapid fire while a driver is driving it will not change Funny a Michigan House Representive thinks self regulating is te answer... Remember the mortgage fall out? The rule should be do not respond in an unsafe manner... all 4 wheels should be stopped and that does not mean expressways!
Senior Sales & Operations Management
9 年What is your opinion on Continuous Paperless Rolling Schedules, the Schedule is only on the Ranger/Mentor. There is no Manifest issued to the driver, so there is no pre-trip planning. Often trips can be twenty miles apart, after the drop off, the return trip can be twenty miles empty, with no client. Drivers must document the trip on spare or add-on sheet, but there is no Manifest. The drivers become fatigued as calls populate the Ranger/Mentor all through the shift, with no break in the pattern. Drivers are overweight to begin with and barely pass the DOT, yet under the stress of this scheduling the attrition and distracted driving increases. Is this a Legal practice Phil?
Senior Sales & Operations Management
9 年Phil, Many times, dispatch calls a driver on the radio in rapid fire succession, popping up text messages on the Ranger/Mentor, expecting replies. Often drivers are not in a position to pull over and reply. This pressure and many distracitions in addition to the multi-tasking required of a driver. Following the GPS, often missing an exit, due to a Base to Driver Communication. Asking Drivers to see their supervisor while driving, causing undue stress to the driver and contributing to distracted driving. Would not the same Rules which apply to Cell phone useage also apply to Driver to Base Communications on Two devices. The Radio via Microphone, a driver taking one hand off the wheel and then again by Ranger/Mentor, a driver takes his or her hand off the wheel to reply. Often pulling over on a major highway is more dangerous than when a driver replies or uses his microphone to respond to a request from base. What are the rules and what would be the best practice.