Common Cents: September Edition
It looks like we're one step closer to working with robots—Tesla is hiring employees to help train its humanoid robot Optimus by wearing motion capture suits.?The position requires employees to walk more than seven hours a day, carry up to 30 pounds, and wear a VR headset for long periods of time.?
OK so maybe it's not time to hire actual robots... but how cool would your team look wearing these at the branch??
(scroll to the bottom to see what we're talking about)
psst—did you open this newsletter, see the new colors and aesthetic, and say "who is this beautiful newsletter from??"
?? Hi, it's still us! Your trusted Kinective, but with some new and improved brand visual enhancements. If you're heading to conferences this fall like Fiserv Forum or JHC, look out for Kinective's dots and dashes and come say hello. We'll be sharing the full brand story soon.??
Risky banking
Chase is not having fun right now.?Over the weekend, videos went viral on TikTok showing people depositing checks for large sums of money at Chase ATMs and then making a withdrawal for a smaller yet substantial amount, leading them to believe they had discovered a bug and were hitting the jackpot. But it was just a glitch – and those consumers were actually committing fraud, according to the bank. Read the full article here.?
Co-branded cards could be high risk, high reward. Nearly 30% of adults own credit cards that are partnerships between brands and FIs. But several high-profile missteps reveal that the risks for FIs can be high. This video explains how co-branded cards work, and what's at stake. Watch the video here.??
Your consumer's first login is critical to battling fraud. According to the Federal Trade Commission, fraud increased by 185.7% between 2020 and 2023. When a banking consumer logs in from a new device, they are more vulnerable to attacks. However, FIs can use techniques like fingerprinting and device-pairing to enhance security and reduce these risks. Read the full article here.?
Learn how other FIs are driving growth?
Trying to increase deposits, close more loans, and improve operational efficiencies within your financial institution?
If the answer is yes to one or all of the above, you'll want to check out our recent webinar: Grow Faster with SignPlus. Tune into this panel discussion to learn how other banks and credit unions are harnessing eSignature workflows to drive growth and enhance operational efficiencies within their organizations.
Watch the webinar to learn:
Simplify bill pay for your consumers?
领英推荐
What's the secret to simpler bill pay?
If you ask Garrett Baird, Vice President of Product, Banking, and Fintech at Paymentus, it's all about the three C's:
?? Choice
?? Convenience
?? Control
Listen to this month's Common Cents Podcast to learn how Paymentus is helping more than 2,200 billers and financial institutions exceed consumer expectations through next-generation electronic bill payments. Listen to the episode here.?
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Listen and subscribe on Apple Podcasts, Spotify, or the app of your choice.
Opening the win-win(dow) of opportunity?
Micro moments matter. Sometimes the most meaningful interactions happen in the most unexpected places. Sarah Martin of Pulsate, a mobile-first multichannel proactive growth platform for financial institutions, and Eric Givens of Arizona Financial Credit Union explored how financial institutions can leverage technology to create meaningful, timely customer interactions. Read the full interview here.
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Here's how FIs win over the next generation of business owners amidst the Great Wealth Transfer. The "Great Wealth Transfer" is poised to reshape the banking landscape as $84.4 trillion in assets passes from baby boomers to younger generations over the next two decades. This shift presents a unique challenge for community banks and credit unions, as they must adapt to the digital-first expectations of millennial and Gen Z business owners. Read the full article here.?
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ITMs should be at the heart of your multichannel strategy. ITMs are emerging as a transformative technology for small and mid-sized financial institutions, bridging the gap between automated and personalized banking services. Learn more about the real-world implementations at institutions like Star Choice Credit Union and Wings Credit Union, and how ITMs enable branch expansion, cost reduction, and enhanced customer experiences. By offering both self-service options and video interactions with tellers, ITMs allow banks to extend service hours, improve operational efficiency, and maintain a personal touch. Read the full article here.?
Our clients are stars, baby!
These are the best Credit Unions to work for. Attracting the next generation of young professionals, all while ensuring an organization goes above and beyond for its current employees, is a priority for many financial institutions. The executives at the helm of American Banker's Best Credit Unions to Work For are launching new programs that do just that. Kinective is proud to power over 75% of the honorees named in this article. Read the full article here.?
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A round of applause for the 2024 Tekkie Award winners.?Congratulations are in order for this year's Finopotamus Tekkie Awards winners. With honorees being recognized for categories like membership growth, revenue growth, and increased efficiency, these FIs are going above and beyond to set the stage for modernized banking. And of course, a special shoutout to our Kinective clients who were honored! Read the announcement here.?
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? American Heritage Credit Union ? Freedom First Credit Union ? Jovia Financial Credit Union ? Nutmeg State Financial Credit Union ? SELCO Community Credit Union
And of course, as promised, meet the Optimus training suit. The robots are coming!?
Professional Services leader | Empowering Fintech Innovation | Orchestrating Digital Transformation for Revenue Surge
2 个月Great article