A commitment to Quality produces 3 outcomes
In this new video wrapping up our discussion about quality, I'm focusing on the 3 outcomes of quality - cost savings, more satisfied and longer relationships with customers, and improved work life. What other outcomes do you think can come from focusing on quality?
Experienced leader committed to the core values of hard work, integrity, respect, and teamwork.
2 年Thank you Kip. Always insightful. I especially appreciated your comments regarding the positive impact of a commitment to quality on Work Life. So true....
Dean, College of Business at Anderson University (SC)
2 年I believe focusing on quality improves efficiency and effectiveness too.