Commitment and Involvement: Key Factors in Successful Implementation of Automation
Tony Walker
Founder at Lean IA | For Small-to-Medium Businesses. Process Optimisation, Simplified.
In today's world, automation is no longer a buzzword but a necessity. With technology evolving at a rapid pace, businesses need to adopt automation to stay competitive and streamline their operations. However, despite the benefits of automation, there are many challenges that businesses face when implementing it. One of the most significant challenges is the lack of time and commitment from subject matter experts.
Subject matter experts, or SMEs, are the people who know the process inside out. They are the ones who identify the problems and design, build, and test the solutions. They play a critical role in the implementation of automation, and the success of the project ultimately rests on their shoulders.
However, getting buy-in from SMEs is hard. They tend to have unrealistic expectations about the ease and speed of implementing automation. Unless they have been told, they won't have a clue about what actually happens. SMEs need to be educated about the technology and the steps needed for implementation. They must have a sound understanding of the project and their role in it.
Moreover, it's not just the SMEs who need educating; management needs to ensure that all concerned employees are allowed enough time to complete their tasks within projects. Team managers should schedule accordingly. Without time and prioritization, even a well-motivated team will be unable to achieve much.
Lean IA provides a training plan (which we are embedding in our SaaS platform below) for both the core team and stakeholders. We understand the importance of an empowered, informed workforce to get things done. Our training program provides SMEs with the knowledge and skills they need to perform their role effectively to see the project through to completion.
Empowering SMEs and getting buy-in from stakeholders is crucial for the success of any automation project. However, it's not just about education and training; it's also about setting realistic expectations. Automation is not a magic solution that will solve all your problems overnight. It's a long-term investment that requires time, effort, and commitment.
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With the right approach, automation can transform your business. It can streamline your operations, reduce costs, and improve
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