Accidental Managers and Employee Disengagement
Spreadsheet Hominid courtesy of Google Gemini

Accidental Managers and Employee Disengagement

Picture this: brilliant, analytical, and highly skilled individuals who excel as individual contributors. They're the rockstars of their domain, the gurus everyone turns to for answers. Surely, they must be leadership material, right? Wrong.

In a twist of corporate logic that would make Dilbert proud, these experts are assumed - or worse, assume themselves - to be destined for management greatness based solely on their unparalleled technical prowess. Spoiler alert: that spells disaster.

You see, what makes them domain experts doesn't magically translate into people management skills. It's like expecting a chess grandmaster to coach a football team - sure, they both involve strategy, but the similarities end there.

Instead of recognizing these individuals as the gurus, stars, or resident geniuses they are, too many companies make the fatal mistake of promoting them to management positions. It's as if they believe leadership skills can be downloaded like a software update.

The result? Accidental managers. These poor souls find themselves thrust into a world where social skills matter more than pivot tables, and suddenly, their binary brains short-circuit.

The Rise of Homo Spreadsheetus

Enter Homo Spreadsheetus: The Ultimate Employee Disengagement Specialist

As these accidental managers struggle to adapt, many undergo a bizarre metamorphosis. Like some twisted version of Kafka's novel come to corporate life, they transmogrify into the dreaded Homo Spreadsheetus - experts at employee disengagement.

Homo Spreadsheetus is an otherwise competent individual contributor who, upon promotion to a management or leadership position, skirts good leadership practices and invests more time and energy in managing spreadsheets than engaging with their people.

Gone are the days when they were competent and engaging colleagues. Now, they're more comfortable communing with cells and formulas than actual human beings. They've traded in their people skills for a subscription to Advanced Spreadsheet Monthly, leaving a trail of demoralized employees in their wake.

In their hands, leadership becomes an exercise in data manipulation, where human emotions are just another variable to be quantified and graphed. Who needs team-building when you can have team-charting?

So, the next time you see a brilliant individual contributor being eyed for a management role, sound the alarm. Unless, of course, you enjoy watching the slow, painful birth of another Homo Spreadshitus. In that case, grab some popcorn and prepare for the show - just don't expect to be engaged.

Characteristics of the Homo Spreadsheetus:

  1. The Quintessentially Disengaged Manager: Smart enough to recognize their limited people management skills, yet too lazy, cheap, or unmotivated to improve them. Why bother with human interaction when there is Excel?
  2. The Data-Obsessed Micromanager: Armed with domain expertise, they refuse to delegate, preferring to scrutinize every pixel of their team's work. After all, who else can possibly understand the intricacies of their color-coded cells.
  3. The Emotionally Distant Bureaucrat: Just getting the job done, cold and impersonal, they prioritize rules and procedures (conveniently reflected in spreadsheets) over human interaction. Efficiency is praised, people are not – lest someone feel valued.
  4. The Results-Oriented-to-a-Fault Leader: All outcomes are dissected with surgical precision. Praising people would show weakness and admit that others can actually perform well. Better to keep them guessing and insecure.
  5. The Aloof Absent Analyst: Detached from the "human side" of work, they find comfort in the predictability of spreadsheets. Human contact is avoided at all costs – it might interfere with their pivot table zen.

In essence, the Homo Spreadshitus is the evolutionary dead-end of management, proving that while numbers don't lie, they also don't inspire, motivate, or lead.

The Fall of Homo Spreadsheetus

How do we prevent the dreaded Homo Spreadsheetus from infesting our pristine corporate ecosystems? Here is a concise evidence-based guide to avoid turning your star performers into spreadsheet-wielding hominins.

Determining Management Material (Without Resorting to Astrology or your Gut)

Look Beyond the Numbers:

Research by Gallup shows that only 10% of people possess the talent to manage. So, instead of promoting your top coder because they can debug faster than The Flash, look for these traits:

  • Emotional intelligence: Can they read a room without a pie chart?
  • Communication skills: Do they speak human, or just C++?
  • Empathy: Are they capable of caring about something other than code efficiency?

Assess Soft Skills Objectively:

Use validated psychometric tools like the Hogan Leadership Forecast Series or the EQ-i 2.0. These assessments can predict leadership potential better than "They're really good at spreadsheets, so they must be management material!"

Try Before You Buy:

Implement a "leadership audition" program. Give potential managers temporary leadership roles in projects. It's like a test drive, but for people skills. If they start color-coding team members, abort mission immediately.

Cultivating Human Leaders (No Excel Exorcism Required)

Invest in Leadership Development:

Don't just throw your new managers into the deep end and hope they float. Research by the Center for Creative Leadership shows that a mix of 70% challenging assignments, 20% developmental relationships, and 10% formal training creates effective leaders. So, give them:

  • Mentoring programs: Pair them with seasoned leaders who remember what humans look like.
  • Leadership workshops: Yes, even if they roll their eyes at "trust falls."
  • Stretch assignments: Let them practice leading without the safety net of VLOOKUP.

Focus on Engagement Skills:

Teach them that employees are not just data points in a scatter plot. The Gallup Q12 Employee Engagement Survey identifies key factors that drive engagement. Train your managers to:

  • Set clear expectations (without using flowcharts)
  • Provide regular feedback (verbal, not just in comment cells)
  • Recognize good work (A "Good job!" won't crash the system, promise)

Measure What Matters:

Encourage managers to track engagement metrics alongside business KPIs. Companies with high employee engagement are 21% more profitable (Gallup, 2021). So, teach them to obsess over:

  • Employee satisfaction scores
  • Retention rates
  • Team productivity (not just individual output)

Create a Culture of Continuous Learning:

Foster an environment where it's okay to admit you don't know everything. Even if it means your ex-coding genius has to say, "I don't know how to motivate humans without using binary."

Remember, transforming a Homo Spreadsheetus back into a functioning human manager is possible, but prevention is better than looking for a cure. By identifying true leadership potential and providing the right support, you can create managers who engage their teams without resorting to pivot tables and VBA macros.

And if all else fails, you can always create a spreadsheet to track your failed attempts at creating good managers. At least then your Homo Spreadsheetus will feel at home.

#Leadership #Management #ToxicWorkplace #Spreadsheets #HumanResources #AI #JobApocalypse #WorkCulture #EmployeeEngagement #Humor



Sahil Goyal

Platinum Delivery Lead at Skyvera

2 个月

A great read Eric, thank you

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