?? Colossal: Streamlining AI Agent Integration for Powerful Services ????

Colossal is transforming how AI applications interact with services like Zendesk, Twilio, Slack, and more. Instead of building and maintaining your own tool integrations, Colossal offers a global directory of tool-using AI agents that you can connect to your applications with just a single API call.

Key Highlights of Colossal

• Pre-built agents for popular services like Zendesk, Twilio, and Slack.
• No custom integration required, saving you development time and effort.
• Secure API connections to handle communication with integrated services like customer support, SMS/email communication, and team messaging.

?? Getting Started with Colossal

1?? Selecting an Agent

Colossal agents are specialized in different services, allowing your AI to access a wide range of functionalities without having to build custom integrations.

Some examples of available agents include:

• Zendesk Agent: Handle autonomous support ticket management and customer service operations.
• Twilio Agent: Manage automated SMS and email communications with intelligent responses.
• Slack Agent: Manage smart message handling and thread management in Slack channels.

2?? Retrieving Your API Key

To use Colossal agents, you will need an API key. This key is essential for authenticating your requests and maintaining security.

?? Important: Store your API key securely and never expose it in client-side code to ensure the safety of your platform.

?? Get your API Key by signing up on the Colossal platform.

3?? Getting Agent Responses

Colossal agents return structured responses that include the actions performed, reasoning behind those actions, and any data retrieved from the integrated services.

For example, if you're using the Zendesk Agent for handling support tickets, Colossal will return the status, ID, and content of the support ticket, along with the agent’s reasoning and actions.

You can then process these responses to:

• Update your UI
• Trigger additional actions
• Feed the response back into your AI system for further processing

?? Example: Making a Request to Zendesk Agent via API

Here’s an example of how to interact with the Zendesk Agent using Colossal’s API:

curl -X POST \
  https://www.colossalhq.com/api/v1/agents/zendesk \
  -H 'Content-Type: application/json' \
  -H 'Accept: text/plain' \
  -H 'Authorization: Bearer <COLOSSAL_API_TOKEN>' \
  -d '{
        "provider": "openai",
        "providerCredentials": {
          "apiKey": "<OPENAI_TOKEN>"
        },
        "agentCredentials": {
          "subdomain": "my-zendesk-subdomain",
          "email": "my-zendesk-email",
          "apiToken": "<ZENDESK_API_TOKEN>"
        },
        "options": {
          "toolCallStreaming": true,
          "maxSteps": 10
        },
        "metadata": {
          "messages": [
            {
              "role": "user",
              "content": "I need you to file a support ticket for my broken hat-rack."
            }
          ],
          "userInfo": {
            "name": "Jonathan Qwilao",
            "email": "[email protected]"
          }
        }
      }'
        

Breaking Down the Request:

1. Authorization: Use the Bearer Token for authenticating your requests.
2. Provider Credentials: Add credentials for the OpenAI provider.
3. Zendesk Agent Credentials: Provide your Zendesk subdomain, email, and API token.
4. Metadata: Send the user's message and user information to the agent.
5. Options: Define parameters like tool call streaming and max steps for response.

Once the request is sent, Colossal will take care of making the connection and returning a structured response.

??? Why Choose Colossal for Your AI Tools?

1. Streamlined Integration

Colossal lets you connect to powerful pre-built agents for a variety of services, saving development time and eliminating the need for custom integrations.

2. Flexibility

You can integrate these agents into any AI application seamlessly. Whether you're managing customer support, automating communications, or handling Slack messages, Colossal has you covered.

3. Secure & Scalable

With Colossal, you can maintain control over your API keys and data, ensuring that your application scales securely.

?? Start Using Colossal Today!

Ready to integrate powerful tool-using AI agents into your applications? Here’s how to get started:

1. Sign up for Colossal and get your API key.
2. Select the agent(s) you want to integrate (Zendesk, Twilio, Slack, etc.).
3. Make API calls to start utilizing Colossal's pre-built agents in your application.

Colossal makes it easy to empower your AI systems with sophisticated integrations and enhances your ability to interact with services like Zendesk, Twilio, and Slack.

?? Have you used Colossal agents yet? Drop a comment below and share your experiences! ??

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