Collinson and Asego Collaborate to Provide Lounge Access During Aircraft Delays

Asego Global Assistance & Travel Insurance, one of India's leading suppliers of travel protection services, has partnered with Collinson International, a global leader in airport experiences, loyalty, and customer engagement solutions. Through this partnership, Asego 's WaitMate service users will have access to more than 1,600 first-rate airport lounges and other travel experiences throughout the globe in the case of a flight delay, due?to Collinson International's SmartDelayTM technology.

As of June 2024, 33 million passengers were affected by roughly 1 in 5 flights in the Asia Pacific area experiencing a delay of at least 15 minutes, according to flight delay data. Furthermore, 60% of Indian travelers report having a "Fear of Switching Off" (FOSO) as a result of pre-flight problems, which might last the whole of their journey, according to a Priority Pass poll. By giving impacted travelers a quick, comfortable space, this collaboration seeks to lessen this stress.

Asego WaitMate members will receive real-time alerts about flight delays and a digital coupon to enjoy lounges and activities due?to the integration of SmartDelay.

According to Sumit Prakash, Collinson International's Country Director for India and South Asia, "Our research demonstrates the importance of lounge access, especially during delays." We are thrilled to provide Asego WaitMate users with an opportunity to decompress and rest as they await their flights.

Asego Global Assistance's founder and CEO, Dev Karvat, continued, "Asego has always been dedicated to offering pertinent travel protection solutions. By providing consumers with comfort and peace of mind amid travel interruptions, our relationship with Collinson International improves our offerings.