Collegiate Discussions 10

Business Ethics 7

Please explain one of the five rights consumers have and provide an example.

The Consumer Right to Choose gives customers the right and freedom to make their own decisions on which products they prefer. That allows them to provide the quality and quantity of a selection of products which helps those businesses, so the companies can make proper adjustments to their products, not to mention competitive prices and service.?

The Consumer Right to Choose is protected by antitrust laws, preventing businesses from forming alliances canceling out their competition. Fair Advertising laws ensure that organizations are not misleading consumers in their marketing campaigns, tricking them into selling a costly, harmful product. Consumer Information laws force businesses to inform consumers of ingredients, warranties, or safety features about their products to their consumers.?

Walmart and Amazon (specifically Walmart) may not be monopolies, their dominance in the retail industry has wiped out hundreds (if not, thousands) of local retailers, forcing customers to shop for their brands. Add on the fact that Walmart sells certain products and provides certain services, that limits consumers’ right to choose, and add that ‘right to choose’ decreases even more when you visit their Neighborhood Market stores. Amazon’s competitive pricing and wide selection of products available with their own shipping service makes them automatically superior to local stores, and they did most of that and built their reputation without the need of physical locations like Amazon Go and Amazon Fresh.??

Oluwapelumi Adeuyi B.Sc., ACIPM, MBA

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