Collaboration with your team and customers just got easier. ??

At last week's Enterprise Connect , Zoom shared a host of new innovations designed to help you make collaboration more meaningful, impactful and a lot more engaging for your team.

Here's our take on their Top 5 announcements:

1. Time to Huddle!

With less colleagues attending the office on a regular basis, it can be difficult for teams to create the same personable and charged work culture that truly energizes those spontaneous moments of genius that happen when we're all working together in person.

To help combat this, Zoom have announced Zoom Huddles, a new video-enabled virtual coworking space designed to bring the fluid interactions of in-person work to modern teams. Zoom Huddles replicates the “working alongside” aspect of an open office and encourages freeform, video-first collaboration. Hop into a huddle to get quick answers to questions, brainstorm with a teammate, or even just feel closer to your coworkers. Zoom Huddles is now available globally for customers to request early access.

2. FOCUS, FOCUS, FOCUS

The channel asked...and they delivered! Zoom Mail and calendar has been announced, allowing users to connect third-party email accounts like 谷歌 Gmail and Microsoft 365 directly in Zoom. Zoom Mail Service, which provides hosted email, is also now available with specific paid plans.

Zoom Calendar, which allows you to view your third-party calendar within Zoom, will have a new feature that makes it even easier to take control of your schedule. A persistent sidebar panel captures meaningful meeting elements and insights before, during, and after meetings.?

3. Hybrid can equal equity.

Building on the popular?smart gallery?feature for Zoom Rooms, a new feature called intelligent director is planned to be available soon in beta. Intelligent director uses multiple cameras and the latest AI technology to determine the best angle of the individuals in the Zoom Room to display within your Zoom meeting. Intelligent director promotes a more equitable meeting experience for remote and in-person attendees.

4. Strengthen your customer relationships

Customer support leaders, here’s how you can set your team up for success and deliver better customer service, while making your own job easier.?Zoom Contact Center?— now globally available! — has a new workforce engagement management solution to help you optimize customer support.

Workforce engagement management, now available in beta, allows you to predict agent workloads and accurately estimate their schedules so you can staff appropriately. It also provides coaching and learning opportunities based on past customer conversations so agents can improve their performance. Powered by?Zoom IQ, it’s fully integrated into our all-in-one unified platform, making it simple and seamless to use.

5. Easier calendaring to better connect with your customers

Say goodbye to the back-and-forth hassle of manual scheduling with your customers. Available as a public beta, Zoom Scheduler makes it easy to find the perfect time to meet by sharing your availability so others, even people outside your organization like clients and partners, can conveniently book appointments.?

Meetings scheduled using Zoom Scheduler show up on your calendar with a Zoom Meetings link already included — it’s that easy.?

Zoom Scheduler works seamlessly with Zoom Meetings and Zoom Mail and Calendar, and integrates with Google Calendar and Microsoft 365, so everyone can connect no matter what tool they use! It’s a great way to strengthen your relationships with your customers.

Try Zoom Scheduler for your next meeting.

Teamwork makes the dream work?

Want understand how you can make teamwork easier and more meaningful.

Contact our smart space technology specialists at [email protected]