Cold Lumpy Mash

At some point in your life, you've probably had cold lumpy mash, or something equally as disgusting, and it's certainly not something you'd expect to be served when you've ordered a creamy Pomme Purée in a Parisian restaurant. Well, that's exactly what happened last weekend :( Thankfully, after some polite yet choice words with the manager, the bottle of Sancerre we had was taken off the bill. 

If the food, service and ambiance have met your expectations you don't mind paying more, but have a shitty experience, and when that fancy restaurant bill lands on your table it just makes the blood boil.

Well, thankfully here at Wayout we believe in delivering a good service, so when our clients receive a bill, they don't feel cheated, ripped off and left asking for a reduction, so it was lovely to receive some kind words from a client this week after we delivered a proposition development workshop, saying -

"We had a great time with you guys today. We're buzzing after that. The session was exactly what we wanted"

And rest assured, when the invoice goes in I can sleep at night knowing we've delivered above and beyond their expectations and I won't have to send them a bottle of Sancerre to sweeten them up. 

If you're on the receiving end of those invoices, and questioning where the value is in your new business agency partner, you might well be eating in the wrong restaurant. 

So come across to Chez Wayout, and let's have a chat to see how we can get your new business and marketing efforts back on track that won't leave your blood boiling every-time you receive an invoice. 

Andrew