Cobrowse Benefits, Digitizing the Buying Journey & More
The NECCF Event
Our CEO. Tomer and VP of Customer Success, Mike, attended the NECCF Conference & Expo. They had a great time talking about omnichannel and video chat.?
What is Omnichannel?
When thinking about omnichannel, some may consider it to be solely about phone and email engagements with customers. However, it involves much more than that.
Businesses with Omnichannel strategies achieve 91% greater year-over-year customer retention rates than businesses that don't.
Digitizing the Automotive Buying Journey
With more and more customers conducting online research for cars and high-considered purchases, your website needs to be equipped to convert these 'researchers' into purchasers.
Watch the video video to learn more
Car Buying Trends: The Shift to Digital Customer Experiences
95% of car shoppers rely on online resources to gather information, bypassing dealerships as their starting point. So what better way to engage with potential customers than through your website?
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Engagement Strategy: Reduce Contact Forms, Increase Human Connection with Live Video
Contact forms on websites are increasingly seen as outdated and inefficient. These traditional methods of gathering customer inquiries often lead to delayed responses, resulting in frustration and high volumes of contact form submissions. Embrace the human connection.
What is Cobrowse and What are the Benefits?
Cobrowse has become a vital tool to support customers during an engagement with a company. When paired with video chat, cobrowsing becomes an even more powerful tool, creating a seamless and effective experience for both the customer and the agent. But what is it, and how does it truly benefit everyone?
Customizable Tabs, Nudges, and Bubble Nudges
Customizable tabs, nudges, and panels enable companies to adhere to their branding guidelines while engaging customers effectively.
These features allow businesses to highlight their services and create memorable experiences for their audience.
Contact Vee24 if you would like to learn more about our solutions and features.
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