Coaching is unlocking a persons potential to maximize their growth.
Scott D. Clary
I'm the founder & host of Success Story (#1 Entrepreneur Pod) and I write a weekly email to 321,000 people.
The key to effectively coaching your team for high performance is to be specific.
It's impossible for someone to change if they don't know specific areas of opportunity and have actionable, tactical tips on how to improve.
Too often, I see managers speak in generalities. They feel as though it softens the blow and isn't as accusatory.
This doesn't help anyone.
This is how you do it properly.
Sit in on a demo with a rep and a client.
Write out the exact sentence where they didn't position a product, ask a proper question or address pain properly.
Bring it up with them at the next available and appropriate opportunity (try to do this as quickly / same day if possible).
Immediately provide a way to improve the item in question.
Ask for several iterations of the improved item to be role played back to you with the sales reps own tone, voice and communication style.
What you've just achieved is.
- Identified a specific area of opportunity.
- Provided tactical next steps and improvements.
- Addressed promptly so that the instance is still top of mind for the rep.
- Coached.
Not all feedback can be on the fly, but it should always be specific and tangibly addressable.
? Whats a useful coaching tip that you've used with your team to help them succeed?
#scottsthoughts
Office Management at DESKTOP
2 年Hello sir, how are you? I am Mohammad Nasir, the director of education and training of the Ministry of Defense. I am now hiding in Afghanistan and in the city of Kabul. All my friends left and I stayed here alone with my family and it is very difficult for me to live here. I cannot leave my house. I am hiding at home. What can you do for me?
Please don't make this about gender. In mechanical grammar , himself is understood just like the word You .
Absolutely
Professional Life Coach, Licensed Professional Counselor, Trainer, Equine Facilitator, & Yoga Teacher
5 年True!
Production Team Member at Toyota
5 年Dr. Maxwell is always spot on.