Co-Intelligence: Harnessing Human-Centric AI for the Future | July Newsletter from SoftEd

Leadership Insight from David Mantica:

In his insightful book, "Co-Intelligence: Living and Working with AI"; by Ethan Mollick**, the author explores the symbiotic relationship between artificial intelligence and human intelligence, coining the term "co-intelligence."; Mollick's work is a cornerstone in understanding how AI can enhance, rather than replace, human capabilities.

The Four Laws of Co-Intelligence Mollick introduces four foundational laws in his book:

1. Use AI for Everything: Leverage AI's capabilities across all possible domains to maximize efficiency and innovation and to what it can and can’t do

2. Be the Human in the Loop: Ensure that human oversight remains integral to AI processes, providing critical judgment and ethical guidance.

3. Treat AI Like a Person, but Tell It What Type of Person to Be: Define the parameters and values that guide AI behavior, shaping it to reflect desired output.

4. Assume This Is the Worst AI You Will Ever Use: Maintain a cautious optimism, recognizing current limitations while striving for continuous improvement.

These laws underscore the importance of human involvement in AI applications, ensuring that technology serves to augment human intelligence rather than diminish it. Drawing from Mollick's principles and insights from the recent presentation I did on Human Centricity, we can further delve into the essential components needed for effective co-intelligence. The presentation highlighted that AI's true potential is realized when it is closely integrated with human insights and decision-making processes.

To foster co-intelligence, organizations need to:

1. Emphasize Human-Centered Design: AI tools should be designed with the end-user in mind, ensuring usability and the creation of value. Tools need to support the work not do the work.

2. Promote Emotional Intelligence (EI): As AI takes on more tasks, the value of EI in human roles becomes increasingly critical. Skills like empathy, communication, and conflict resolution will differentiate successful professionals. Getting things done in complexity will be a critical skill.

3. Encourage Lifelong Learning: The rapid pace of technological change necessitates a culture of continuous learning. With a focus on the Power Skill required to find value, test and learn, continually challenge the status quo.

4. Balance Automation with Human Judgment: While AI can handle data processing and routine decisions, complex and ethical decisions require human intervention.

The Upcoming Conference on Human Centricity in an AI World

I am excited to announce the upcoming conference on Human Centricity in an AI World, hosted by SoftEd. This event promises to delve into the intersection of AI and human-centric approaches, offering valuable insights from industry leaders and experts. Attendees will explore practical strategies for integrating AI in ways that enhance human roles and preserve the essential human touch in various professional settings. For more details and registration, click here .

Embracing co-intelligence involves not just leveraging AI but doing so in a way that enhances our human qualities. As we navigate this evolving landscape, let’s commit to fostering a future where AI and human intelligence work hand in hand to create a more innovative and empathetic world.

Let us know your thoughts and how you are preparing for this AI-integrated future!

Upcoming Virtual Conference (Early Bird Offer)

Human Centricity in an AI World July 30, 2024 10:00AM - 5:00PM EDT

$39 - Early Bird Price Until July 12th ($59 Regular Price)

Upcoming Free Webinars (Earn 1 PDU/CDU):

Taming Chaos: Delivering Stronger Solutions with a Process-Based Framework Zoom Webinar July 10th 1:00PM EDT with Michael Schank

Evaluating Agile Outcomes: Addressing 'Agile Fatigue' in SAFe and Other Frameworks Zoom Webinar July 31st 1:00PM EDT with Chris Knotts

Recently Recorded Webinars and Livestreams:

Use cases for GPTs and LLMs with David Mantica and George Churchwell

People-Driven Agile: Strategies for Success and Learning from Missteps with David Mantica and Gil Pizano

Data-Driven Transformation: Essential Insights for Business Analysts with David Mantica

Managing Work-in-Process: Strategies to Boost Team Productivity with Chris Knotts

July Courses:

Agile and DevOps courses are Buy One, Get One Free through July! Courses with asterisk (*) qualify. Buy one seat for yourself and bring a friend for free! Use the coupon code BOGO2024 at checkout.

Certified ScrumMaster July 8 - 9

Coaching Agile Transformations* July 8 - 12

Certified Scrum Product Owner July 15 - 16

AI for Project Management July 15 - 17

Product Management* July 15 - 17

Lean Portfolio Management* July 16 - 18

Agile Fundamentals* July 16 - 18

Agile Test Automation* July 17 - 19

Enterprise Agile Coaching* July 17 - 19

Business Analysis Bootcamp July 22 - 26

Implementing DevOps* July 23 - 25

AI for Business Analysis July 24 - 26

Certified ScrumMaster July 25 - 26

Certified Scrum Product Owner July 29 - 30

AI for Software Testing July 29 - 31