CMS IT Services Newsletter: CMS IT Insights

Hello Everyone!!!!!!

Welcome to the April edition of CMS IT Insights!

?Oh what a year FY 23 was. The challenges, the excitement, whatnot. And we are so grateful to you for giving us your time, and appreciation for the content we are posting.

?As we step into FY 24, we look forward to newer beginnings, renewed vigour, stronger determination and a lot more success. We are ready & roaring to chart our course for the year ahead. And we would like you to be part of our journey by supporting us and liking sharing our posts.

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• Take a look at CMS IT Insights March 2023.

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• March was a pretty festive month. We got to celebrate Holi and International Women’s Day and Ugadi.??

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• An exclusive Interview with Kunal Bhatt on Techmasters on Enhancing UX by automation in IT services

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• Kunal Bhat writes on how to leverage Digital Experience Monitoring (DEM) to improve End User Experience.

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• Kunal follows through on DEM. This time he details how DEM helps IT teams with monitoring data.

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• Does Predictive Analytics have a role to play in DEM? It does, says Kunal Bhatt.

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• If you are an IT Manager tasked with enhancing end user experience, then these DEM use cases are important for you. Here's one on detection & troubleshooting. Another on?Usage and Performance patterns. This one is about benchmarking performance at industry standards. Let us show you another one. This is on improving UX.

As we said, we are raring to go for FY 24. See you on the other side of April with more insights. till then Happy reading!!