Cloud adoption has ISPs playing catch up

Cloud Computing has forever changed corporate communications and service delivery. The Cloud's value proposition is irrefutable; cost, flexible access, DR, scale, collaboration, the list goes on. The adoption has been swift, compounded by the COVID pandemic. Companies have moved to the cloud and are staying there. The clouds main (possibly only) requirement is persistent, fast and stable internet access. Employees do not care where their applications are hosted, they just expect their corporate tools to be operational. The internet, like electrical power, is leaned on while building out corporate strategy. ISPs can no longer lead with a single internet connection. As trustworthy as any one link is, they can fail. xSPs (MSP/ISP) must develop and deliver persistent access to remain competitive in this 'cloudy' market. Not only does persistent access deliver a better user experience, it will also drive down support costs. Troubleshooting a failed connection while the customer remains online reduces the severity as well as the urgency of any incident. Reacting to an offline customer requires an immediate and costly response. Scheduling repair services where only one of 2+ links is offline reduces the severity and therefore the remediation costs.

The primary barrier to adding critical redundancy for the masses has historically been cost. Adding multiple links with same IP failover and bonding can be cost prohibitive. CloudAccess from Ethica was designed to economically enable any service provider to include critical redundancy into their solution stack. The CloudAccess software platform can be bundled into a multi-access proposal, ensuring the end customer maximizes their internet access investments without breaking the bank. Adding same IP failover infrastructure will not only increase the reliability and speed of the service, but also provide peace of mind by ensuring their customers can access cloud applications wherever and whenever they need.

For more information on CloudAccess and how to implement critically redundant infrastructure for your clients, reach out to us at: [email protected]