Clients Affirm What We Already Knew — HearUSA is the Best in Hearing Care

I’m honored to share that HearUSA was named America’s best hearing care retailer in Newsweek and Statista Inc.’s America's Best Retailers 2023 survey! HearUSA was also ranked among the best for customer service in the America's Best Customer Service 2024 survey.

Such honors would not have been possible without the tireless efforts of dedicated HearUSA center teams across the country who consistently display our commitment to providing clients with Simply Excellent Hearing Care. I couldn’t be more proud of each and every one of them. It's truly an affirmation of what I’ve seen since my first day at this great organization. HearUSA is the best team in hearing care and now we know clients agree.

As part of the America's Best Retailers survey, participants were asked their likelihood of recommending a retailer based on several factors including price, product selection, service and overall atmosphere. We’re incredibly appreciative of all of our clients that recognized the tremendous value our teams deliver and we appreciate the opportunity to serve their hearing care needs.

HearUSA’s center teams, including HCPs and Client Experience Specialists (CESs), across 370 nationwide centers deliver affordable products, attentive service and superior overall care each day to improve the lives of every potential client who walks through our doors.

Whether it’s a first visit or a follow-up appointment, these recognitions are proof that our center teams are fully equipped to partner with clients to uncover their hearing challenges and provide a recommendation based on their needs and lifestyle so they can have the best possible start on their hearing health journey.

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Massive congratulations to every HearUSA hearing center team! These are your awards, so remember to never take for granted the immense impact you have on clients across the country.

As we work towards our shared ambition to change one million more lives by 2028, HearUSA center teams have been and will continue to be the reason why we’re redefining hearing care, ensuring clients receive offerings and services that are customized, responsive and well-informed.

I couldn’t be more excited for what the future holds. To our entire HearUSA team, thank you again for helping us achieve this incredible honor!